I am a seasoned General Manager with a demonstrated 16 years work history in retail management and small business management. During my tenure, I’ve developed and strengthened many skills wearing many hats over the years. I’ve listed my top skills below. Top Skills 🔹▪️Retail Store Operations▫️Small Business Operations▪️Business Analysis▫️Retail Sales Analytics & KPI Analysis ▪️Training and Development▫️Loss Prevention▪️Customer Service & Customer Satisfaction ▫️Customer Retention ▪️Customer Outreach▫️Asset Management▪️Recruiting & Training▫️Office Management ▪️Team Building▫️Payroll Management ▪️Staff Development▫️Driving Sales▪️People Management 🔸Dayforce, Predict Spring, Shoppertrak, Kepler, SAP, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint.
Listed skills include Store Management, Sales Management, Customer Service, Asset Management, and 10 others.