Training & Development - Recruited, trained, and mentored new trainers ensuring they meet the organization’s standards and expectations. Developed and implemented innovative training methodologies and curriculums in line with industry best practices.Operational Leadership - Led and managed the daily operations of the Wollongong office, ensuring all activities aligned with organizational objectives. Fostered a positive, collaborative, and results-driven work environment.Business Development & Partnerships: Identified opportunities to build business and expand the organisation's footprint within the Illawarra region. Established and nurtured partnerships, fostering collaboration and synergy in line with the organization's goals.Team Management - Led, guided, and supported the regional team to ensure alignment with the organization's objectives. Fostered a culture of continuous improvement, innovation, and team collaboration.

Training officer for Illawarra Regional Office - delivering training across the aquatic and first aid industry.