Customer Success Executives (CSE) own our client relationships with physician practices and healthcare systems nationwide and proactively strengthen communication to understand customer needs, capture feedback and help improve our product offerings. This position is the backbone of Outcome Health’s business success - by serving our valued customers who are the life-blood of our business model with empathy, positivity and urgency. The CSE team quarterbacks upkeep and maintenance of devices, deepens and strengthens relationships, and improves and up-sells products and features to forward our company mission of empowering, educating and inspiring patients to live healthier.

Executed patient care in pediatric and general ophthalmology, consistent with age-specific, developmental, and cultural needs. Head of surgical scheduling with 300+ hours of operating room experience, observing surgeries, managing Epic system platform, and explaining pre and postoperative care with patients. Administered diagnostic tests and treatment, while educating patients on treatment plans, diseases and prevention.