Carly Keller

Carly Keller Email and Phone Number

Director of Client Operations @ When
Colorado Springs, CO, US
Carly Keller's Location
Tampa, Florida, United States, United States
Carly Keller's Contact Details

Carly Keller work email

Carly Keller personal email

Carly Keller phone numbers

About Carly Keller

Carly Keller is a Director of Client Operations at When. She possess expertise in leadership, military, defense, military operations, security clearance and 14 more skills. Colleagues describe her as "Carly epitomizes leadership in every dimension. As a player-coach, she consistently prioritizes her team's best interests. With her solutions-driven approach, she thoughtfully addresses challenges, always backed by solid reasoning. Her courage to voice her opinions and perspectives is commendable. Working alongside Carly was a delight, allowing me to witness firsthand her unwavering passion and determination to see major CS initiatives through to completion." and "I had the great fortune to work with Carly for several years – through the early days of a startup through its acquisition. Carly is a leader to her very soul. She holds high expectations for herself, which makes those of us who work with her want to grow and improve right with her. There is not a challenge that she will shy away from – she not only enjoys problem solving, she absolutely thrives in ambiguous, undefined, and high-pressure scenarios. I’ve always respected Carly’s ability to challenge a faulty process, to gather supporting data/evidence, and to offer sound alternative solutions. She is genuinely invested in her customer-base, and always advocates for the best user experience. Carly has incredible discipline, and an indispensable team-first mentality. She is an absolute force."

Carly Keller's Current Company Details
When

When

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Director of Client Operations
Colorado Springs, CO, US
Carly Keller Work Experience Details
  • When
    Director Of Client Operations
    When
    Colorado Springs, Co, Us
  • When.
    Director Of Client Operations
    When. Apr 2024 - Present
    Chicago, Il, Us
  • Rentgrata
    Director, Client Success
    Rentgrata Mar 2021 - Mar 2024
    Miami, Florida, Us
    Lead the customer success team in all post-sale activities to include:- Onboarding of new clients to include integration and tech setup- Training and continued education of all users- Business Reviews with key stakeholders on a quarterly basis- Internal process and product development- End user support
  • Rentgrata
    Client Success Manager
    Rentgrata Jul 2020 - Mar 2021
    Miami, Florida, Us
    Rentgrata is a platform for the multifamily housing industry, connecting prospective renters with residents at a property to ask questions throughout their decision making process. Our platform focuses on converting your leads to leases by an average rate of 42 percent, with your residents doing the marketing for you. My role focuses on onboarding new clients to our technology platform and sharing insightful data throughout their journey with Rentgrata.
  • Us Navy Reserves
    Officer-In-Charge, Nr Navy Experimental Diving Unit
    Us Navy Reserves Jan 2017 - Jan 2021
    Us
    Responsible for 20 person reserve unit supporting Navy Experimental Diving Unit in Panama City Beach, FL.
  • Expedia Group
    Sr. Manager, Client/Partner Success (Multifamily)
    Expedia Group Oct 2018 - Jul 2020
    Seattle, Wa, Us
    ApartmentJet was acquired by Expedia Group and HomeAway, and will remain focused on working with multifamily owners and operators to rethink vacancy. As a leader in our Partner Success organization, I'll continue to work with our clients to manage vacancy on short-term rental channels, increase their revenue, and minimize disruption to their site teams. I oversee account managers, implementation of new clients, content creation and our traveler care team.
  • Apartmentjet
    Client Success & Operations Manager
    Apartmentjet Oct 2017 - Oct 2018
    Chicago, Il, Us
    Apartment Jet is bridging the gap for multifamily owners looking to interact in the short-term sharing industry. We provide owners and operators of apartment communities the portfolio-level visibility, control, revenue opportunity, and power to maintain a sense of community that’s too easily sacrificed in today’s sharing economy.I manage day to day operations to include: on boarding and training of new clients, guest communications and resolutions, new bookings, content management and price optimization, listing creations and background screenings for our communities.
  • Navy Recruiting District Denver
    Medical Officer Programs Recruiter
    Navy Recruiting District Denver Jul 2014 - Jun 2016
    Washington, Dc, Us
    Recruited and screened qualified members to serve in both the Active and Reserve components of the Navy in the Medical, Dental, Nurse and Medical Service Corps.Established virtual recruiting presence for the medical team to increase leads and penetrate markets not previously prospected. Mentored 15 enlisted recruiters and over 200 future sailors, ensuring their monthly recruiting goals were attained and shipping goals met with minimal attrition. Managed individual prospect and applicant status in online database to ensure timely handling of their applications for board deadlines.
  • Special Operations Command North
    J-1 Admin Officer
    Special Operations Command North Dec 2013 - Jun 2014
    Temporary recalled reservist to support stand up of newly established Theater Special Operations Command. Managed daily administrative tasking from the Chief of Staff to include: arrival of new personnel, military evaluations, awards, billet structuring and command growth projections.
  • Us Navy Reserves
    Surgemain Denver
    Us Navy Reserves Nov 2012 - Nov 2013
    Us
    Drilling reservist supporting SURGEMAIN reserve unit. Focus of SURGEMAIN units is to augment Navy public shipyards with reserve talent to reduce their man hour production time.
  • Supervisor Of Shipbuilding, Bath, Me
    Ddg1000 Production Officer
    Supervisor Of Shipbuilding, Bath, Me Aug 2010 - Aug 2012
    DDG 1000 Production OfficerIn charge of daily monitoring of shipyard progress which required detailed knowledge of work sequencing during various stages of production. Worked as a liaison between the Navy Program Office and Bath Iron Works for issues related to production, engineering change management, contract changes and earned value management. Extremely versatile skill set obtained by exposure to various aspects of the Defense Acquisition Cycle. Successful leader in a combined military and government civilian organization. Consistently collaborated with quality assurance specialists and engineers to resolve production related issues.
  • Chief Of Naval Operations Strategic Studies Group Xxviii
    Associate Fellow
    Chief Of Naval Operations Strategic Studies Group Xxviii Dec 2008 - Jun 2009
    The objective of the SSG is to generate revolutionary warfighting concepts focused on the integration of unmanned systems in the Naval forces in 2025.Selected to participate from competitive group of students at the Naval Postgraduate School to join the 40 member group comprised of senior military members and professionals from various Naval Warfare Centers. Worked successfully in an atypical military environment centered on an innovative thought process to respond to the CNO’s assigned tasking.
  • Uss Mustin (Ddg-89)
    Division Officer
    Uss Mustin (Ddg-89) Jun 2005 - Nov 2007
    Led a division of 14 sailors in managing, maintaining and operating the ship’s AN/SQQ-89V(14) Sonar System at its optimal performance to meet the rigorous demands of the Forward Deployed Naval Forces in the 7th Fleet Area of Responsibility. Delegated daily work responsibilities to achieve peak efficiency and manage all maintenance and watch standing obligations. Ensured the requirements for mission readiness training, school qualifications and personnel billeting were achieved for both Anti-Submarine Warfare and Visit, Board, Search and Seizure mission areas prior to conducting a major homeport shift change to Japan.

Carly Keller Skills

Leadership Military Defense Military Operations Security Clearance Navy Dod Military Experience Project Management Earned Value Management National Security Critical Thinking Mechanical Engineering Operational Planning Recruiting Student Recruiting Travel Planning Lean Six Sigma Innovation

Carly Keller Education Details

  • United States Naval Academy
    United States Naval Academy
    Naval Architecture
  • Naval Postgraduate School
    Naval Postgraduate School
    Mechanical Engineering
  • Brookfield Central High School
    Brookfield Central High School

Frequently Asked Questions about Carly Keller

What company does Carly Keller work for?

Carly Keller works for When

What is Carly Keller's role at the current company?

Carly Keller's current role is Director of Client Operations.

What is Carly Keller's email address?

Carly Keller's email address is cp****@****ail.com

What is Carly Keller's direct phone number?

Carly Keller's direct phone number is +183138*****

What schools did Carly Keller attend?

Carly Keller attended United States Naval Academy, Naval Postgraduate School, Brookfield Central High School.

What skills is Carly Keller known for?

Carly Keller has skills like Leadership, Military, Defense, Military Operations, Security Clearance, Navy, Dod, Military Experience, Project Management, Earned Value Management, National Security, Critical Thinking.

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