Carly Keller Email and Phone Number
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Carly Keller is a Director of Client Operations at When. She possess expertise in leadership, military, defense, military operations, security clearance and 14 more skills. Colleagues describe her as "Carly epitomizes leadership in every dimension. As a player-coach, she consistently prioritizes her team's best interests. With her solutions-driven approach, she thoughtfully addresses challenges, always backed by solid reasoning. Her courage to voice her opinions and perspectives is commendable. Working alongside Carly was a delight, allowing me to witness firsthand her unwavering passion and determination to see major CS initiatives through to completion." and "I had the great fortune to work with Carly for several years – through the early days of a startup through its acquisition. Carly is a leader to her very soul. She holds high expectations for herself, which makes those of us who work with her want to grow and improve right with her. There is not a challenge that she will shy away from – she not only enjoys problem solving, she absolutely thrives in ambiguous, undefined, and high-pressure scenarios. I’ve always respected Carly’s ability to challenge a faulty process, to gather supporting data/evidence, and to offer sound alternative solutions. She is genuinely invested in her customer-base, and always advocates for the best user experience. Carly has incredible discipline, and an indispensable team-first mentality. She is an absolute force."
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Director Of Client OperationsWhenColorado Springs, Co, Us -
Director Of Client OperationsWhen. Apr 2024 - PresentChicago, Il, Us -
Director, Client SuccessRentgrata Mar 2021 - Mar 2024Miami, Florida, UsLead the customer success team in all post-sale activities to include:- Onboarding of new clients to include integration and tech setup- Training and continued education of all users- Business Reviews with key stakeholders on a quarterly basis- Internal process and product development- End user support -
Client Success ManagerRentgrata Jul 2020 - Mar 2021Miami, Florida, UsRentgrata is a platform for the multifamily housing industry, connecting prospective renters with residents at a property to ask questions throughout their decision making process. Our platform focuses on converting your leads to leases by an average rate of 42 percent, with your residents doing the marketing for you. My role focuses on onboarding new clients to our technology platform and sharing insightful data throughout their journey with Rentgrata. -
Officer-In-Charge, Nr Navy Experimental Diving UnitUs Navy Reserves Jan 2017 - Jan 2021UsResponsible for 20 person reserve unit supporting Navy Experimental Diving Unit in Panama City Beach, FL. -
Sr. Manager, Client/Partner Success (Multifamily)Expedia Group Oct 2018 - Jul 2020Seattle, Wa, UsApartmentJet was acquired by Expedia Group and HomeAway, and will remain focused on working with multifamily owners and operators to rethink vacancy. As a leader in our Partner Success organization, I'll continue to work with our clients to manage vacancy on short-term rental channels, increase their revenue, and minimize disruption to their site teams. I oversee account managers, implementation of new clients, content creation and our traveler care team. -
Client Success & Operations ManagerApartmentjet Oct 2017 - Oct 2018Chicago, Il, UsApartment Jet is bridging the gap for multifamily owners looking to interact in the short-term sharing industry. We provide owners and operators of apartment communities the portfolio-level visibility, control, revenue opportunity, and power to maintain a sense of community that’s too easily sacrificed in today’s sharing economy.I manage day to day operations to include: on boarding and training of new clients, guest communications and resolutions, new bookings, content management and price optimization, listing creations and background screenings for our communities. -
Medical Officer Programs RecruiterNavy Recruiting District Denver Jul 2014 - Jun 2016Washington, Dc, UsRecruited and screened qualified members to serve in both the Active and Reserve components of the Navy in the Medical, Dental, Nurse and Medical Service Corps.Established virtual recruiting presence for the medical team to increase leads and penetrate markets not previously prospected. Mentored 15 enlisted recruiters and over 200 future sailors, ensuring their monthly recruiting goals were attained and shipping goals met with minimal attrition. Managed individual prospect and applicant status in online database to ensure timely handling of their applications for board deadlines. -
J-1 Admin OfficerSpecial Operations Command North Dec 2013 - Jun 2014Temporary recalled reservist to support stand up of newly established Theater Special Operations Command. Managed daily administrative tasking from the Chief of Staff to include: arrival of new personnel, military evaluations, awards, billet structuring and command growth projections.
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Surgemain DenverUs Navy Reserves Nov 2012 - Nov 2013UsDrilling reservist supporting SURGEMAIN reserve unit. Focus of SURGEMAIN units is to augment Navy public shipyards with reserve talent to reduce their man hour production time. -
Ddg1000 Production OfficerSupervisor Of Shipbuilding, Bath, Me Aug 2010 - Aug 2012DDG 1000 Production OfficerIn charge of daily monitoring of shipyard progress which required detailed knowledge of work sequencing during various stages of production. Worked as a liaison between the Navy Program Office and Bath Iron Works for issues related to production, engineering change management, contract changes and earned value management. Extremely versatile skill set obtained by exposure to various aspects of the Defense Acquisition Cycle. Successful leader in a combined military and government civilian organization. Consistently collaborated with quality assurance specialists and engineers to resolve production related issues.
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Associate FellowChief Of Naval Operations Strategic Studies Group Xxviii Dec 2008 - Jun 2009The objective of the SSG is to generate revolutionary warfighting concepts focused on the integration of unmanned systems in the Naval forces in 2025.Selected to participate from competitive group of students at the Naval Postgraduate School to join the 40 member group comprised of senior military members and professionals from various Naval Warfare Centers. Worked successfully in an atypical military environment centered on an innovative thought process to respond to the CNO’s assigned tasking.
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Division OfficerUss Mustin (Ddg-89) Jun 2005 - Nov 2007Led a division of 14 sailors in managing, maintaining and operating the ship’s AN/SQQ-89V(14) Sonar System at its optimal performance to meet the rigorous demands of the Forward Deployed Naval Forces in the 7th Fleet Area of Responsibility. Delegated daily work responsibilities to achieve peak efficiency and manage all maintenance and watch standing obligations. Ensured the requirements for mission readiness training, school qualifications and personnel billeting were achieved for both Anti-Submarine Warfare and Visit, Board, Search and Seizure mission areas prior to conducting a major homeport shift change to Japan.
Carly Keller Skills
Carly Keller Education Details
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United States Naval AcademyNaval Architecture -
Naval Postgraduate SchoolMechanical Engineering -
Brookfield Central High School
Frequently Asked Questions about Carly Keller
What company does Carly Keller work for?
Carly Keller works for When
What is Carly Keller's role at the current company?
Carly Keller's current role is Director of Client Operations.
What is Carly Keller's email address?
Carly Keller's email address is cp****@****ail.com
What is Carly Keller's direct phone number?
Carly Keller's direct phone number is +183138*****
What schools did Carly Keller attend?
Carly Keller attended United States Naval Academy, Naval Postgraduate School, Brookfield Central High School.
What skills is Carly Keller known for?
Carly Keller has skills like Leadership, Military, Defense, Military Operations, Security Clearance, Navy, Dod, Military Experience, Project Management, Earned Value Management, National Security, Critical Thinking.
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