Carly Andersen Email & Phone Number

Maywood, Illinois, United States

Orland Park, Illinois, United States

- Cultivated a service-centric culture prioritizing guest experience, actively modeling, training, and coaching team members to consistently meet and exceed service standards at a store with yearly sales of $55 million.- Strategized and executed comprehensive plans aligning with sales objectives, encompassing merchandising, pricing, transitions, revisions, promotions, and other critical elements to drive department and store sales. - Ensured a seamless guest experience by meticulously maintaining the sales floor, ensuring product availability, accurate pricing, and clear signage.- Analyzed GM backroom and sales floor areas, leveraging reporting tools to identify operational gaps and devise effective resolution plans, showcasing expertise in operations, accuracy, and efficiency.- Directed and supervised various operational processes, including inbound, outbound, inventory accuracy, presentation, and promotional activities to ensure optimal store readiness.- Collaborated to prioritize tasks and guarantee a guest-ready store environment, crafting strategic scheduling plans based on business workload and guest traffic.- Fostered a culture of continuous learning and development, enabling team members to stay updated on industry trends and products.- Set clear expectations, established goals, and held team members accountable, providing leadership in coaching and ensuring precision and efficiency in all processes.- Spearheaded a team dedicated to delivering a guest-ready, well-stocked sales floor, focusing on fulfilling guest orders accurately and efficiently within the Fulfillment business.- Championed diversity, equity, and inclusion by modeling inclusive behaviors, proactively managing bias, and continuously developing a culture that embraces these values.- Upheld a culture of ethical conduct, safety, and compliance while actively promoting safety advocacy and mitigating hazards in the workplace.

Broadview, Illinois, United States

- Spearheaded a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants, driving a relentless commitment to surpass guest service expectations. Focus areas included wait times, fostering warm guest interactions, and executing seamless service recovery strategies.- Strategized and executed daily/weekly workloads aligned with sales objectives, ensuring optimal store performance and heightened guest engagement at a store with yearly sales of $88 million.- Pioneered training initiatives, ensuring completion, comprehension, and ongoing education to elevate proficiency across all front-of-store experiences.- Fostered a culture of continuous growth by engaging in impactful development dialogues at pivotal moments in the team member's career journey.- Tailored recognition programs to individualize appreciation, reinforcing guest service behaviors and cultivating a guest-centric team culture.- Instilled a culture of accountability via transparent expectations and robust performance management techniques that included active listening, observation, recognition, and coaching on crucial behaviors.- Swiftly addressed negative guest experiences by expertly de-escalating situations and empowering the team to rectify issues promptly.- Proactively assessed and responded to fluctuating guest traffic and sales by adjusting schedules, ensuring an optimized front-of-store experience.- Identified and recommended top-tier candidates for open positions, curating a guest-centric team for unparalleled service.- Leveraged guest survey reporting tools to enact impactful changes in key areas, utilizing guest feedback to coach and recognize high-performing teams.- Empowered team members to efficiently and accurately fulfill orders for digital guests, fostering a culture of precision and effectiveness.- Exemplified and enforced a culture of ethical conduct, safety, and compliance, guiding the team to uphold these principles and holding others accountable.

Rogers, Arkansas, United States

- Led the school's dyslexia support initiative, providing specialized instruction, resources, and accommodations for students with dyslexia, fostering an inclusive learning environment.- Collaborated with teachers and administrators to create dyslexia-inclusive classroom practices and facilitated professional development workshops to enhance educators' understanding and skills.- Trained in Structures Level I of the Orton-Gillingham approach- Maintain files with student progress and my evaluation of continued service

Rogers, Arkansas

- Crafted comprehensive curriculum and dynamic lesson plans across multiple subjects, fostering a holistic educational experience for grades 7-12.- Established effective communication channels with parents, scholars, and colleagues, ensuring a cohesive learning environment.- Developed and managed robust systems for organizing both digital and physical student data, ensuring accessibility and efficiency.- Pioneered the establishment of the district's first on-campus library, orchestrating donations and logistics for bookshelves and books.- Acted as a proactive liaison within the Parent-Faculty Council, actively addressing and resolving parental concerns.- Provided valuable observations and constructive criticism to peers, fostering a collaborative and growth-oriented environment.- Initiated and successfully launched the Speech and Debate club and an after-school Peer-to-Peer tutoring program, enriching students' educational experiences beyond the classroom.- Designed and implemented innovative, project-based curriculum strategies in social science subjects, fostering critical thinking and problem-solving skills among students.- Leveraged technology integration within lesson plans, utilizing various educational platforms and tools to enhance engagement and learning outcomes in the classroom.- Demonstrated proficiency in adapting traditional teaching methodologies to suit diverse learning styles, catering to individual student needs and maximizing educational impact.- Engaged in continuous self-improvement through ongoing education, workshops, and conferences, staying updated on the latest trends and practices in education and technology.

Rogers, Arkansas, United States

- Instrumental in the establishment and development of a brand-new charter school that achieved the remarkable ranking of #3 public school in the state of Arkansas.- Designed and implemented a comprehensive academic advising program that supported the educational and personal growth of students, resulting in increased academic success and higher graduation rates.- Spearheaded the creation of the school library from the ground up, working alongside my father to build a resource-rich learning environment that contributed to students' academic excellence and a love for reading.- Developed and maintained a collection of diverse, age-appropriate books, digital resources, and educational materials to meet the unique needs of the student body.- Continuously assessed and improved the library's services to align with the changing needs of the school's curriculum and students.- Collaborated with teachers to incorporate library resources into lesson plans and support the development of critical thinking and research skills among students.- Developed tailored 4-year plans for scholars, optimizing their high school coursework for success and future prospects.- Engaged with scholars and parents to meticulously plan for college, integrating financial considerations, academic levels, and long-term objectives.- Established and maintained comprehensive physical and digital student records, ensuring accessibility and organization of pertinent documentation.- Proactively cultivated relationships with 200+ higher education institutions, fostering beneficial partnerships for student opportunities.- Conceptualized and launched the Academic Advising office, providing pivotal support and guidance to students navigating educational pathways.

Riverside, Il

Stanford Residential College

Desk assistants must have a high degree of integrity and display continuous commitment toward customer service and the desk assistant position. The ability to interact with a variety of student, faculty, and staff personalities requires patience, use of initiative, and an ability to think quickly. The following is a framework for responsibilities of the desk assistant:- Greet students, staff and guests - Act as resource person to students, staff and guests - Answer telephones promptly and maintain accurate messages - Assist with emergency procedures - Assist with a variety of administrative tasks - Attend all training sessions and staff meetings All Desk Assistants are supervised by the Area Office Supervisor, Assistant Area Director and Area Director.

Mahoney Residential College

Eaton Residential College

Mahoney Residential College

Desk assistants must have a high degree of integrity and display continuous commitment toward customer service and the desk assistant position. The ability to interact with a variety of student, faculty, and staff personalities requires patience, use of initiative, and an ability to think quickly. The following is a framework for responsibilities of the desk assistant:•Greet students, staff and guests •Act as resource person to students, staff and guests •Answer telephones promptly and maintain accurate messages •Assist with emergency procedures •Assist with a variety of administrative tasks •Attend all training sessions and staff meetings All Conference Desk Assistants are supervised by the Area Office Supervisor and Conference Area Director.

Answer phones and transfer as neededOrganize paperwork, files, and conference roomsOpen, sort, and distribute mailEnter miscellaneous data onto spreadsheets

Clean and organize folded and hanging clothes.Organize accessoriesInteract with customersDemonstrate customer service on a daily basis

Paid bills and payroll using QuickBooks Purchase and gather supplies for work sitesOrganize files

Bachelor Of Science (B.S.), History

Education record

Activities and Societies: National Honor Society, Softball, Cross Country