Carly Chinitz, Csw Email & Phone Number

Revere, Ma, Us

Boston, Massachusetts, United States

-Plan all in-person and hybrid events booked at Boston location-Manage onsite event execution and client communication-Serve as liaison between operations and offsite teams, including sales and AR-Lead site tours for prospective clients-Maintain highest NPS score in the portfolio

Boston, Massachusetts, United States

-Write and implement new restaurant standard operating procedures-Lead staff through restaurant opening and creation of signature steps of service-Manage HR duties including hiring, onboarding, scheduling, and payroll-Design the wine program and offer wine education for staff-Plan and execute selected major private events

Boston, Massachusetts, United States

-Created personalized wine buying experiences for buyers of all budgets-Coordinated corporate gifting and other large scale orders-Lead up to five virtual wine tastings per week for business and social groups

Boston, Massachusetts, United States

• Wrote and implemented new restaurant standard operating procedures• Designed training program and led opening staff training• Managed restaurant service from opening through COVID-19 closure

Cambridge, Ma

• Oversaw daily operations at multiple restaurant locations• Motivated staff and improved service experiences• Booked, planned, and executed all private events

Newton, Ma

• Performed market research and hotel competitive set analyses• Analyzed hotel performance data to complete monthly financial assessments• Prepared reports for presentations to hotel management and executives

Padova Area, Italy

• Performed market research for domestic and international hotel markets• Assisted with daily pricing strategies and front desk duties

Chatham, Ma

• Served as Manager-on-Duty twice a week and wrote daily reports for executives• Controlled all OpenTable functions before and during service• Delivered pre-shift reservations report to the staff• Lead Hostess in a fine dining setting• Trained all hosts in essential job duties

Boston, Ma

• Greeted guests with a professional and positive demeanor • Seated guests for reservations and private events in all sections of the restaurant• Managed OpenTable functions and took reservations• Managed pick-up and delivery orders using MICROS

Boston, Ma

• Prepared contracts, event orders, menus, and invoices • Organized events and reservations using OpenTable and ReServe Interactive software• Communicated with clients daily via email and phone • Served as Director of Private Events during supervisor’s vacation

• Worked a variety of events including business and social occasions• Learned formal serving etiquette in high and low volume settings• Served food and beverages to club members and guests • Took cocktail orders and passed hors d’oeuvres

Bachelor Of Science (B.S.), Hospitality Administration/Management, 3.98

Activities and Societies: Dean's HostGraduated as the top scholar of the SHA Class of 2018

4.44

Activities and Societies: National Honors Society Member