Carly Cipolla Email & Phone Number

- Develop and support the E-ISAC Vendor Affiliate Program. Manage day-to-day program implementation, vendor outreach, including but not limited to stakeholder engagement, program facilitation, and management of terms, contracts, and user agreements.- Support and contribute to other engagement programs including but not limited to the Industry Engagement Program (IEP). Help develop program agendas, identify speakers, coordinate outreach and participation.- Conduct membership vetting and onboarding using the Salesforce CRM. Communicate with members and partners, conduct open source research, capture and track correspondence and feedback.- Work closely across all E-ISAC teams to coordinate and execute stakeholder outreach programs and activities, as needed.- Establish strong working relationships with E-ISAC members and partners.- Develop content, including but not limited to PowerPoint presentations, communications rolloutplans, stakeholder messaging, interactive communications (ex., webinars, social media).- Coordinate on membership programs and activities with North American electricity industry trade associations and other external partners.

Boulder, Colorado

Promotion from Membership Services Director into a more operations centered role focusing on directing the National Solar Conference (planned a successful virtual conference in 2020 and hybrid event in 2021), directing internal ASES operations, staff/intern management, employee supervision and administrative support.- Establish and develop organizational partnerships, relationships and procedures- Director of internal operations, volunteer management and employee supervision- Host monthly Zoom webinars with partner organizations and technical leadership- Plan, organize & direct ASES’s National Solar Conference (hybrid & virtual event experience)- Implemented and currently manage ASES’s Online Community platform (20,000+ members)

Boulder, Colorado

Promotion from Membership Manager with extra duties including operational and program management.- Optimized and maintained ASES's membership database- Co-Directed the 2019 National Solar Tour for over 1,000 attendees- Managed membership services and customer relations for 5,000+ members- Coordinated with senior leadership to plan the annual ASES National Solar Conference

Boulder, Co

Manage all membership services and customer relations, including: Input all renewal information and data into our YourMembership database for members, chapters, and businesses.Export and sort Excel files for Solar Today Subscriptions, Mailing Renewals, Business Member updates, Donation Letter files, and update Contact Lists. Take exported Excel files and merging with word documents to print for donation letters, renewals, and solar today subscriptions. Call and contact members of ASES on keeping their contact info up-to-date, and supporting costumers who have any ASES membership issues. Work with other members of ASES to increase membership renewals and add new memberships.Independently driven to find and solve membership database issues.

Boulder, Colorado

Expanding ASES' visibility on all social media accounts, as well as providing support and coming up with creative ideas to involve the ASES community on all of their social media portals.

Environmental Center (Umc 355)

Handled and posted on all social media sites: Twitter, Facebook, Instagram and Pinterest. Worked at events and talked to students and faculty about the Environmental Center. Memorized facts about the Environmental to talk to students who were interested in volunteering or joining the team. Always available to work at events if needed. Also helped out in other departments at the Environmental Center for example, I worked with the Recycling team at events and assisted with the Sustainable Practices program.

University Of Colorado Boulder Strategic Relations

Worked a summer job with CUBoulder Campus Social Media Manager, Matt Duncan, Alumni Online Community Manager, Melissa Cech, and another intern. I prepped content for their social media outlets, used my student perspective to create strategies of increasing activity on our platforms, created and implemented photo and Pinterest contests with other team members, and pulling and interpreting statistics from the various outlets.

Arlington Heights, Illinois, United States

Handled reservations in person and over the phoneAcquired great customer service and organizational skillsOrganized the seating structure on busy eventsCollaborated with management, servers, other hosts, and attendants