Carly Hughes Email & Phone Number

Wollongong, NSW, AU

Wollongong, New South Wales, Australia

As a Consultant in the Club Industry, my role is to create and implement solutions to the membership and loyalty needs of registered Clubs in NSW.Services offered include:- Creating loyalty programs- Re-invigerating loyalty programs- Gaming analysis- Loyalty analysis- Implementing loyalty promotions- Improving accuracy of membership data- Creating targeted.

Australia

An idea born out of a couple of drinks at the 2018 gaming expo in Sydney, we joked that we should team up to create a podcast and share what we’ve learnt and what we’re consistently learning about the hospitality industry …fast forward a few years and a global dose of Coronavirus and we finally bit the bullet to put this podcast together!We’ve both.

Corrimal, New South Wales, Australia

The Loyalty and Gaming Coordinator is responsible for analysing data, creating and implementing promotions that members and guests value and enjoy.My role is to design and implement a tiered rewards system that caters to the demographics and preferences of members and future members.I empower staff to provide a high level of customer service as well as.

Wollongong, Australia

IAP2 Australasia is the professional association for people working in public participation and community engagement in Australasia. The organisation is a not for profit association.The role of Membership Manager at IAP2 Australasia is to create and develop relationships, deliver superior service to members and stakeholders in the engagement space and to.

Wests Illawarra Leagues Club

This position was accountable for providing a premium level of tailored services to its members and ensuring the membership and loyalty programs drove visitation frequency and increased the membership base.Wests Illawarra Amalgamated with Port Kembla Golf Club and Corrimal Leagues Club in November 2014 to create the Aster Group. During this time, my role.

Hurstville

Role Overview:This was a new role introduced in August 2012 with the primary focus being to create and monitor meaningful membership data that can be used by all departments to support and influence business decisions. The role requires frequent reporting and recommendations on a senior management level regarding member/visitor demographics and profiles.

Hurstville And Menai

• Providing customer service that moves above and beyond expectationsManaging the Central Rewards Program and providing customers of Club Central with optimum serviceOrganising functions such as the VIP Christmas party.
• Successful role out of tiered loyalty to 600 members
• Coordination of VIP Christmas parties across two Clubs
• Building relationships with an wide-ranging culture base of VIPs within the Club

Menai

• I was utilized in many areas of the Club including:
• Bar
• Gaming
• TAB/Keno
• Reception
• Concierge

Southern Sydney

Teaching students in a casual capacity from Kindergarten to year 12 in schools throughout Sydney. I was expected to create lesson plans for teaching that were both in line with the current syllabus and that catered to all learning styles and needs. My role was to implement a behaviour management strategy to ensure the classroom that I created, was the best.

Gaming Managers Development Course (Gmdc)

Bachelor'S Degree, Health And Physical Education/Fitness

Certificate Three, Hospitality

Diploma, Remedial Massage