Result driven and competitive Head of Client Success leading business organization and sales consulting efforts for healthcare and medical professionals resulting in $37M in annual sales.- Lead and mentor a high-performing team of 5 accounts members, driving a culture of excellence to ensure unparalleled client success and satisfaction.- Oversee entire book of clients, providing results-driven consulting and strategic guidance. Cater to 7-figure medical practice owners, ensuring tailored solutions and maximum value.- Engineered an unparalleled sales course meticulously tailored to optimize patient engagement and unlock unprecedented value. Achieved a remarkable surge in conversion rates by an average of +15%, driving client revenue growth to an increase of +38%.

- Educating clients on performance results to identify sales conversion and revenue opportunities.- Independently train providers with sales and product knowledge to improve patient acquisition and sales pull-through. Maintain superior market, demographic, and disease-state knowledge.- Develop local strategies and business plans to drive sales performance across 165 accounts and achieve 94% client retention.

Valued international marketing team leader utilizing comprehensive industry knowledge to proactively analyze clients’ consumer acquisition strategy while building client and company brand awareness. - Excelled at cultivating and nurturing customer relationships achieving 92% client retention. - Utilized marketing strategies to identify, foster, and acquire a diverse portfolio of target customer accounts. Collaborated with sales executives and marketing strategists to maximize client and agency profitability. Secured a client upsell take rate of 75%.- Championed implementation of marketing strategies across 25 accounts to identify, close, and scale client’s revenue and growth projections.

Highly successful sales manager outperforming sales results by +58% and achieved top 5% ranking organization wide. Developed and implemented strategic training programs to optimize performance, leverage data-driven insights, and drive business growth. - Cultivated a competitive team environment driving sales results to exceed performance KPIs and revenue goals. Increased year-over-year sales volume of over $300,000.- Successfully spearheaded product launches leveraging deep product knowledge and effective team management to increase market penetration and revenue growth.- Nurtured influential, long-term customer relationships that drove sales performance.- Identified customer profiles that directly maximized access opportunities for non-profit organizations to capitalize on off-site and in-store philanthropic event revenue.

Revenue generating B2B and B2C leader driving business development through product training and product launch.- Increase in social media following and daily sales lift of $8,000 for a $6 million franchise. - Streamlined digital and social media channels, optimized communication products, and leveraged operational efficiencies and targeted paid ads to increase AOV.

- Researched artists & compiled information for artists performing on upcoming Opry shows.- Developed various deliverables (prep sheets, bio cards, etc.) used to distribute this information to different groups.- Ensured the timely delivery of artist gifts, cards, etc.- Updated various reports, spreadsheets useful to the department.- Providing various administrative duties that includes assistance with general clerical, payroll processing and other duties as needed.

- Assisted with management of industry events including CMA Awards, Country Music Hall of Fame Class of 2019, and Live @ CMA.- Assisted with membership recruitment and retention management as well as administrative duties.

- Curated content for Q Prime artists (Eric Church, Brett Eldredge, Brothers Osborne, Ashley McBryde, The Black Keys, Marty Stuart, Brandon Ratcliff, The Wild Feathers, and Dee White) promoting singles, tours, and brand likeness - Assisted to manage artist’s websites and social media.- Generated weekly artist consumption and digital analytic reports.

- Assisted with event management, educational programs, newsletters, membership recruitment, database management, demographics analytics, and administrative office support.

- Generated dynamic content featured in weekly/pre-visit emails that delivered curated and targeted messages to audience groups increasing open-rates, click-through rates, and upsell opportunities for show tickets, retail, and tours. - Produced social media coverage of Grand Ole Opry shows by taking photos, constructing video compilations, generating copy, and preparing for artist activations to be featured on OEG social media. Analyzed weekly engagement. - Created show calendars, artist pages, and artist promo kit graphics. - Researched and produced analytics and data compilations for all OEG brands.

- Researched and produced data compilations for all brands of Cox Media Group Ohio includingradio, television news, and print news with focus in country radio.- Created, developed, and successfully executed charitable music events, contest promotions, and trades at a Marconi Award winning radio station.- Added content to websites (K99.1FM New Country/The Eagle 95.3FM).

- Assisted in research, outreach projects, and membership development.- Provided administrative office support.