Responsible for all aspects of bookkeeping for family businesses, including AR, AP, Payroll, inventory, taxes, contracts and insurance. Compose all correspondence, and communicate verbally and via e-mail with customers, vendors, suppliers etc. Maintenance of production, medical records and sales reports for livestock. Analysis of production data for forecasting and budget projections.

Responsible for providing leadership and overall direction to the staff in fulfilling the mission of the organization. Assisted in developing and maintaining objectives, policies, and procedures to ensure efficient operations. Coordinated administrative functions and supported program development across all locations. Worked closely with all operating functions of the organization to ensure continuity of programs and services. Established and maintained effective working relationships with patients, staff, and the community. Responsible for all aspects of facilities management of health center operations encompassing multiple locations supporting 150 employees, supervising on-site managers in administrating building safety and security management. Maintained facility services, managed upgrade projects to ensure compliance with agencies of building licenses requirements, conducted research on equipment and vendor services that fit the need of facilities, processed work requests, prepared project cost estimates, planned and scheduled repairs and preventive maintenance programs for structures, utilities, and equipment. Responsible for the complete interior renovation of over 30,000 square feet of medical office space at various locations including coordination with architects, engineers, contractors and furniture design firms. Involved in contract administration required to negotiate, support, and manage effective contracts. Responsible for oversight of Board of Director and HRSA Governance.

Responsible for managing payroll for over 65 employees including recording hours, coding labor activities, entering data into QuickBooks, creating paychecks, submitting hours to Paychex, and maintenance of employee records. Also responsible for other miscellaneous duties such as cash flow reports, financial planning, accounts payable review, maintenance of fuel logs, company truck maintenance and repairs, issuing and maintenance of company phones, distributing weekly safety meeting information to the crews, submitting daily reports to general contractors. Other general duties such as answering phones, filing, emailing, faxing, copying and scanning as needed.

Responsible for ensuring the efficient functions of all aspects of the business. This was a newly created position which delegated some of the human resource aspects to the new hospital director. Many of the responsibilities remained the same such as supervision of human resources, veterinary and management staff, contract negotiation, event coordination, accounts payable, financial planning including defining budgets, DVM productivity reports, monthly/daily/annual income projections and goals, weekly financial review reports, reconciliation of all bank accounts, payroll and payroll taxes, new facility planning and public relations.

Responsible for supervision of all areas of the hospital, specifically pertaining to human resources and client service and satisfaction including coordinating monthly doctor and staff schedules, organizing and conducting staff meetings, organizing staff continuing education, staff performance reviews, interviewing,, hiring, and orientation of new staff members, tactful reprimands and terminations, review of client surveys, resolving client complaints, implementation of marketing projects and goals, accounts receivable, minimal accounts payable and financial review.

Mastered each area of the hospital including kennel technician, surgical technician, exam room technician and receptionist. Provided excellent care of hospitalized, surgical, and boarding patients, medicating patients by placing IV catheters, inducing and intubating for surgeries, monitoring of anesthesia, preparation and recovery of surgical patients, excellent restraint, specifically with feral or aggressive patients, calculating dosages of medications. Provided client awareness and education on vaccines, heartworm and flea preventions, dental disease awareness and care, weight control, diet recommendations, geriatric care and prevention, puppy/kitten care and training, and many other basic disease preventions, processes and recommended pet care. Provided client service, marketing, and maintenance of medical records. Quickly promoted to lead technician/receptionist, became responsible for training of new staff members, staff schedule, basic interviewing of new staff members, performance reviews, and basic supervision of the hospital staff.

Responsible for the care, feeding, and medicating of all hospitalized, surgical, and boarding patients. Cleaning and preparation of surgical supplies, exam rooms and waiting room.

Assisted veterinary technicians in the cleaning and sanitizing of the veterinary hospital, restraint of patients, cleaning and preparation of surgical supplies, care, feeding, and medicating of hospitalized and boarding patients.