Account Manager
Current- Cultivate and maintain valuable client relationships- Develop an in-depth understanding of client goals and provide strategic product recommendations- Fully understand the suite of products and how they can benefit each client- Maintain strong levels of communication between internal teams and clients to ensure goals are being conveyed accurately- Improve retention rates and continue to find strategic opportunities - Manage product setup from asset collection to lunch and oversee the internal support teams- Provide on-going client support for all active campaigns- Work closely with third-party vendors for seamless website integrations - Provide platform training for new clients- Review product performance and provide strategic recommendations- Host monthly or quarterly performance reviews- Coordinate with internal team members to ensure project deadlines are met