I am a Lead UX Designer with 9 years of experience crafting intuitive and impactful user experiences in Agile environments, serving both federal and commercial clients.As a lead UX designer, I am deeply involved in every stage of the design process from strategy to execution, both in pixel and front-end implementation.Here are some examples of my work:• Led user-centered design strategies for a Funding Toolkit website, resulting in a 93% user satisfaction score through competitive analysis, stakeholder interviews, and user flow testing.• Increased user engagement of potential job candidates with the redesign of Segue’s Careers page, implementing strategic touch points, which increased the page’s event count by 36% over 3 months.• Redesigned the end-to-end experience of the Air Force's Pilot Training System Application, leveraging expert interviews and user testing to create a proof of concept prototype.• Conducted heuristic UX analysis of FTC’s online reporting system, identifying 20+ actionable insights backed by user research and feedback.• Designed a caregiving app from concept to launch, delivering branding, wireframes, mockups, and digital assets, achieving 10k+ downloads.DESIGN SKILLS:• Design Leadership• Agile UX/UI design• Wireframing & Prototyping• Interaction Design• Design Systems• Motion DesignRESEARCH SKILLS:• User Research & Testing• Heuristic Evaluation• Information Architecture• Affinity Diagrams• Journey MappingDEV SKILLS:• HTML & CSS• WordPress• WP Page Builders (Elementor, Beaver Builder)I'm always looking to expand my personal and professional network. Feel free to connect with me on LinkedIn or contact me directly at carly.peak@gmail.com. You can also view my work at carlypeak.com
Listed skills include Web Design, Mobile Web Design, App Design, Graphic Design, and 14 others.