Carly M Sulc Email & Phone Number

Richmond, Va

● Cultivates strong relationships between business units and technology delivery teams. Communicates business needs with technology solutions delivery teams and/or vendors confirming alignment between business needs and technical needs/features● Works with Business units Business analysts to define, prioritize project user stories ● Manages program and project initiatives to include the implementation and delivery to operations and continuous improvement of solutions owned by business units● Develops solution roadmaps and timelines● Assists product analyzes including cost, benefits, and risks. ● Works with Legal, OIS, Risk, Platform, Data, and Application Services to make sure approvals are in place throughout product life cycle● Established vendor relationships such as Focus Missions to understand whether the vendors’ products will meet business needs and bring business value. Confirming set vendors such as PaperSave and Virtuous are continuing to meet the business units’ expectations. ● Coaches team on best practices regarding PMO activities and Product Owner expectations

• Accountable for management of $600k project budget and 18-month Roadmap• Responsible for delivering 10+ new self-service capabilities. This decreased the number of temporary staff hired, reduction of 2 FT staff, and 4 days less work for 2 FT employees. • Established “SCRUMville” development area to create a collaborative agile team work space• Managed project scope, requirements, schedule, detailed design, resourcing, risk mitigation, budgeting• Measured and reported key project metrics, assisted Benefits, Payroll, Tax and Service Center with development of business cases, identified new areas of opportunity, and refined processes

• Manage cross-functional team of Developer resources, Platform resources, Data Management resources, and Business Analysts in delivering on time and within budget• Partners closely with IT counterparts to ensure business and operational impacts were considered in decision making and solution development. • Negotiates, procures, and manages multiple project contracts • Led process for vendor and tool selection for initiatives including project management software, developer testing and monitoring automation tools• Performs the role of technical liaison to strategic business units to implement innovative technical solutions applications and services• Fosters long-term customer relationships that deliver desired outcomes • Provides input into IT strategic planning, budgeting and project portfolio management processes and standards• Effectively communicates with senior management, project team, and customers on progress and identifies impediments and works effectively to resolve them

Worked as a solution architect to design and develop a commercially valuable web-based training management system. This n-tier application uses web services to extract data to serve to the presentation layer, taking full advantage of integration with Microsoft .NET 2.0.