Carly Leopold Email & Phone Number

Washington, D.C., US

Washington, D.C., US

Omaha, NE, US

Completed research and drafted memos, briefs, pleadings, discrimination responses, corporate and real estate agreements and correspondence in matters involving M&A, employment, intellectual property, estate planning, real estate, banking and finance, creditor’s rights, health law, tax, and litigation while rotating through firm’s practice groups.

• Define, prioritize, and implement business process improvements through cross-functional collaboration between multiple departments.
• Collaborate with internal business, technical teams, and channel partners to ensure business process improvements activities are executed while ensuring utilization and adoption by the business.
• Maintain accurate and updated lists of defects and proposed process improvements for Operations department.
• Prepare and conduct external and internal training for procedure changes.
• Assist with client implementations and campaign management

St. Louis, Missouri, US

• Provided full service to customers including answering phones, making reservations, check-in, check-out, & working operating system
• Generated additional revenue by marketing insurance and product upgrades. Received extensive training in sales, customer service, and leadership as a part of the internship
• Performed fleet maintenance duties and facilitated communication between sales agents and the car preparation lot.
• Analyzed data from reservations to estimate the number and types of cars needed per hour. Communicated vehicle needs for each rental car brand and collaborated with Enterprise brand to minimize customer waiting time.
• Handled any service issues involving billing, reservations, renter qualifications, and customer complaints

Education record

Bachelor Of Science In Business Administration, Finance & Marketing