Carman Yip Email & Phone Number

Calgary, Ab, Ca

Alberta, Canada

Alberta, Canada

Calgary, Canada Area

Worked in a team to fulfill the desired requirements for the network overhaul and upgrade for a fictional company called Black Gold Resources Ltd. Key Successes: • Developed a project plan using Microsoft Project• Deployed Exchange 2016, SMB file, web, WSUS, PKI servers successfully• Documenting and testing servers before signoff• Preparing a handoff document for future maintenance of the network infrastructure• Communicated effectively with team members and created an efficient working environment

Calgary, Alberta

Reported to the manager, was responsible for keeping track of invoices via Profitek POS Solutions software on a monthly basis. Key Successes:• Organized invoices and statements by date and vendor to improve productivity• Entered an average of 200 invoices accurately and efficiently per month• Resolved problems and mistakes quickly

Calgary, Alberta

Reported to the manager, was responsible for ensuring great customer service, answered phones, and handled transactions in a fast-paced environment. Key Successes:• Created a positive atmosphere by being polite, answering questions, and making recommendations to various personality types • Explained and apologized to customers when orders were late and provided updates • Entrusted to handle transactions • Communicated effectively with staff and created an efficient work environment • Adapted and remained calm during busy shifts like the holidays

Information Technology, Network Systems, 3.87/4.0 Cgpa

Activities and Societies: Member of PITCHGraduated with Honors

Bachelor Of Science (Bsc), Biology/Biological Sciences, General

Activities and Societies: Japanese Conversation Club