Carmel Riley (She/Her) Email and Phone Number
I have delivered professional services to the Gippsland Community for 20 years. My experience spans across private sector, government agencies and not-for-profit organisations across health, community services, education, technology and sustainability service industries.I live in Warragul with my three primary school aged children. In 2020, I graduated from an Executive Masters of Business Administration, with professional growth focused upon contemporary global business environments of volatility, uncertainty, complexity and ambiguity. In 2021, I have received my award as a Graduate of the Australian Institute of Company Directors. I hold additional tertiary background in speech pathology and family sensitive practice, bringing unique lenses and facilitation techniques to the table. I operate under the pillars of respect, accountability, integrity and customer service, considering these values to be core enablers to successful work practices. With a commitment to inclusiveness, abundance and possibility, I will walk alongside an organisation, providing safe space to acknowledge the past, explore the present and define the future. With an impressive $12M business development portfolio; unique skills in information acquisition, application and business analysis; and commitment towards collaborative approaches for achievement of organisational and community outcomes, I'm well placed to support your enterprise navigate its next turning point.My work has been recognised through:- Nomination for 2020 Victorian Multicultural Commission Award for Business Excellence- Winners Group United Nations International Women's Day Competition 2020- Nomination for 2019 Telstra Business Woman of the Year, Social Enterprise Category- Nomination for Vice-Chancellor Award at Queensland University of Technology as an instrumental partner in the establishment and development of a strategic social enterprise engagement I am founder and principal consultant of a micro-social enterprise CRSE Group, delivering professional services across evaluation, strategy, governance, business development, people and culture and training and development (leadership, customer service and winning grants and tenders). Our team are recognised experts in harnessing diversity of thought to solve complex business problems/opportunities.The business also engages talented professionals who want to work but haven't been able to get a job and supports their economic engagement journey.
Crse Group Pty Ltd
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Chief Executive OfficerCrse Group Pty Ltd Jan 2023 - PresentWarragul, Victoria, Aua social enterprise business consulting firm
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Director And Principal ConsultantCrse Group Pty Ltd Jul 2021 - PresentWarragul, Victoria, Au
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Principal ConsultantCarmel Riley Consulting May 2017 - PresentConsultancy offering based on 15 years diverse post graduate experience in health, community and sustainability sectors, across government, not-for-profit and commercial enterprise.Department of Premier and Cabinet - Office of Multicultural Affairs Social Cohesion Division: Participatory evaluation and strategic growth advisory for regional social enterprise for unemployed/underemployed migrant and refugee communityYellow Ladybugs Ltd: Business Development and Impact Evaluation Advisory Dystech Australia: Shared Value StrategistJigsaw Social Enterprise (Fighting Chance Australia): Strategic advisory for national growth agendaGippsland PHN: Strategic Procurement FacilitatorHills Energy Solutions: Engaged to facilitate organisational response to new business opportunity/government tenderOlivia's Place : Provided in-kind operational support to continuously improve client services, business functions and governance arrangements.
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Gippsland Local Lead - Baw Baw ShireSenvic Social Enterprise Network Victoria Jul 2021 - PresentBrunswick East, Victoria, Au -
Regional ManagerSenvic Social Enterprise Network Victoria Aug 2022 - Dec 2022Brunswick East, Victoria, Au
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Founder/TeacherBaw Baw Latin Ballroom And Rock N Roll Basics Jan 2020 - PresentA community co-design initiative to build the latin ballroom dance community in Baw Baw Shire - operating in partnership with Warragul Community House
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Business Recovery And Resilience MentorVictorian Chamber Of Commerce And Industry Nov 2020 - Jan 2023Melbourne, Vic, Auhttps://www.victorianchamber.com.au/business-support/crisis-information/business-recovery-and-resilience-mentoring -
Non Executive DirectorDear Dyslexic Oct 2019 - Jan 2023Melbourne, Vic, Au -
Program Manager - Latrobe Valley Home Efficiency Upgrade ProgramHills Energy Solutions Dec 2017 - Feb 2019
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Executive Manager Health Planning And CommissioningGippsland Primary Health Network Dec 2016 - May 2017Organisation Overview: Gippsland PHN is a federally funded primary health care organisation with a focus on supporting general practice, health planning, health system integration and commissioning services in line with national and local health priorities. Gippsland PHN key objectives are to increase the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and to improve coordination of care to ensure patients receive the right care, in the right place, at the right time.Role: Member of Executive Team. Provided leadership and management to two teams covering seven program areas: Population Health Planning, Commissioned Services, Primary Health, Drug and Alcohol, Mental Health (including Partners in Recovery), Indigenous Health and Suicide Prevention Programs. Maintained high quality clinical governance and risk management whilst maximising flexibility of service modality and workforce options to deliver high quality, accessible commissioned services to the local community. Staff coaching, capability strengthening and refinement of work flows to achieve best practice end-to-end procurement and contract management as part of the commissioning cycle.
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Consultant Procurement And Contract Management (Telecommute Arrangement)Wa Country Health Service Jul 2016 - Dec 2016East Perth, Wa, AuOrganisation Overview: The WA Country Health Service has a strong network of public hospitals, health services and nursing posts located across rural and remote Western Australia. The core business is the provision of quality, accessible health services to people from large regional centres to those in small remote communities. The breadth and scope of the WACHS organisation is enormous, with services being planned and delivered for a particularly diverse and sprawling population with widely varying health needs. A high transient population of tourists also exists in many areas and has to be taken into account.Role: Managed contracts and contract renewal, including negotiating service specifications and reporting requirements, developing and maintaining risk and issues registers, managing contract compliance and monitoring and reviewing contract performance.Project Management of the transition planning, implementation, contract commencement and overarching contract management of high value, high risk Commercial Procurement of Radiology and Sonography Services for Country WA. Developed State-wide internal governance structure to establish robust, efficient and effective Financial and Contract Management that is standardised to enable monitoring and benchmarking of Key Performance Indicators across County WA. -
Program Officer Central Population HealthWa Country Health Service Feb 2015 - Jul 2016East Perth, Wa, AuRole: Project Management of Commercial Procurement of Child Development Services for Country WA. Contract Establishment and Management for WA Country Health Service Regions contracting Child Development/Child Health Clinical Services. High level service planning for specialist developmental paediatricians across Country WA. Data entry, analysis, interpretation and reporting for Child Health, School Health and Child Development Services. Continuous process monitoring, evaluation and improvement between central office and WA Country Health Service regions. Influenced State-wide Service Re-design to support delivery of cost effective, efficient and best practice approach to Child Development Services, including telehealth, FIFO and DIDO services.
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Team Leader Primary Health And Service IntegrationDepartment Of Health & Human Services, Victoria Oct 2009 - Mar 2014Melbourne, Victoria, AuTeam Overview: The Public Health, Primary Health and Planning Team worked with Local Government, Primary Care Partnerships, Primary Health Services and Aboriginal Community Controlled organisations on integrated approaches to promote, protect and improve population health.Role: Provided leadership and management to the Primary Health and Service Integration Team, providing oversight of the Primary Care Partnership Strategy and Community Health Program for Gippsland. This included portfolio responsibilities for risk management, e-health/service coordination and integrated chronic disease management between General Practice and state funded health services. Delivered the paediatric allied health service planning and service development initiative which improved service access and care pathways for children and their families across the Gippsland Region. -
Speech PathologistVaried Feb 2004 - Feb 2009Latrobe Regional Hospital Bairnsdale Regional Health ServiceUnited Kingdom - NHSGippsland Southern Health ServicePrivate Practice
Carmel Riley (She/Her) Skills
Carmel Riley (She/Her) Education Details
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Australian Institute Of Company DirectorsCompany Directors Course -
Qut (Queensland University Of Technology)International Leadership - Social Impact
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La Trobe UniversityFamily Therapy
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La Trobe UniversitySpeech-Language Pathology/Pathologist
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Australian Institute Of ManagementContract Management Training
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Curtin UniversityIntroduction To Health Economics
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University Of MelbourneHealth Program Evaluation
Frequently Asked Questions about Carmel Riley (She/Her)
What company does Carmel Riley (She/Her) work for?
Carmel Riley (She/Her) works for Crse Group Pty Ltd
What is Carmel Riley (She/Her)'s role at the current company?
Carmel Riley (She/Her)'s current role is Shared Value Strategist | Principal Consultant | Leadership | Mentor | EMBA | GAICD.
What schools did Carmel Riley (She/Her) attend?
Carmel Riley (She/Her) attended Australian Institute Of Company Directors, Qut (Queensland University Of Technology), La Trobe University, La Trobe University, Australian Institute Of Management, Curtin University, University Of Melbourne.
What skills is Carmel Riley (She/Her) known for?
Carmel Riley (She/Her) has skills like Strategic Planning, Leadership, Stakeholder Engagement, Business Process Improvement, Cross Functional Team Leadership, Program Management, Contract Management, Risk Management, Child Development, Data Analysis, Capability Development, Systems Thinking.
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