Carmela Cieri Email and Phone Number

Canadian Frozen Food Retailer, Franchise.

Ensuring business operations are Efficient through process implementation, monitoring outcomes and redesign of of the processes when needed. Direct the physical function of the operation while organizing the process flow. Attaining Customer Service Excellence through innovation and training of front line employees on new business tools and software updates. Communication flow is encouraged and focused on with a training pattern applied.Vendor management is key to this New company of distribution to the Daycare and Nursery industry. Aligning with Vendors and Regulating bodies is key to managing the business for the needs of the customer.

Coordinated the demand forecast of all customers and shared the forecast with all suppliers. Collaborated and shared defined analysis to improve Customer Service.

Achieved forecast goals on a yearly basis enabling manufacturing plants to run more efficiently while satisfying Customer expectation. Responsible for retail and food service products for four categories.

Over 20 years experience in the food industry the past 10 with Maple Leaf Foods through acquistions. Strong team member at the manufacturing sites (beef and chicken) and the main communication contact for internal and external customers. Trouble shooting on a daily basis in a very fast paced dynamic enviroment.Planning/Scheduling ManagerSenior Purchasing Manager, Proteins/IngredientsHACCP, JHSC, WHMISTrain, Coach, Audit process and procedures to ensure customer satisfaction was attained, customers such as Burger King. Successful cost saving projects completed and implemented at manufacturing level. Completed many projects due requiring mandatory change requests at government levels such as CFIA.

Operated a Catering Business on the week ends such as Weddings with 300 attending guests and Birthday Parties with 60 guests.Dagwood's was a place to find Homemade Italian food along with Heart Healthy designed menu's and Great Sandwiches. This business focused 50% of its energy on Corporate Catering events as well.I was the Manager, Bookkeeper, Trainer, Marketer, Scheduler and A/P and A/R.