I am a people person, and people are what drive me and guide my career choices. I have lived in many different countries, including Israel, Zanzibar, the Philippines, and Spain, and each of these experiences has forced me to reinvent myself and learn new skills. I have found great joy in learning and using these skills, and living in such diverse locations has made me highly adaptable, creative, and innovative.I have been fortunate to have many diverse experiences that have helped me develop a can-do attitude. My experiences have taught me that anything is possible if approached with the right mindset. Being self-employed and running my own business has allowed me to develop and refine practical skills in office management, marketing, Excel, multiple languages, website management, sales, and customer service and support.What brings me happiness at the end of the day is if I have managed to solve someone's problem, make their life easier in some way, or learn a new skill in the process.
Anglit Laam
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Customer Service ManagerAnglit LaamTías, Cn, Es
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Translator & TranscriberFreelance Jul 2021 - Jan 2023Delivered quality customer service while accurately translating, subtitling, and transcribing a diverse range of texts, video, and audio files in English and Hebrew. Proficient in handling a variety of topics including user manuals, marketing videos, legal documents, and scripts.
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Administarive Assistant And Customer Care RepresentativeGood Movers Inc Mar 2021 - Jul 2022Successfully maximizing customer satisfaction and retention by effectively managing communication channels, handling a high volume of daily calls and inquiries, and resolving potential issues. I have also played a key role in driving business growth by verifying client data, processing a large number of client applications, using a lead generation platform to identify potential prospects, and collaborating with the R&D team. Additionally, I have demonstrated my ability to boost operational efficiency by developing training materials and managing the employee onboarding process. -
Ecommerce Marketing Manager ConsultantTerraflex Industries - Hoses And Compound Mar 2020 - Jul 2021Reshafim, Northern, IsraelSpearheaded the company's adaption to online presence and B2C operations due to the Covid-19 pandemic. Initiated and managed successful collaborations with social media influencers and communities to increase B2C sales. Oversaw website and social media performance with appropriate tools such as Google analytics and Facebook business suite. -
Digital Marketing ManagerHappiness Philippines Oct 2019 - Mar 2020PhilippinesStimulated online follower growth of 20% through management of public relations operations, control of multiple social media accounts, and efficient collaboration with international teams.
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Dive Center ManagerFundu Lagoon Sep 2018 - Jan 2019Pemba South, Tanzania• Generated profits by carefully managing sales efforts and coordination of dive services, including scheduling and logistics.• Minimized potential financial losses by carefully controlling valuable inventory, ensuring the optimal condition of equipment, and analysing business data.• Consolidated guest satisfaction scores through guest reservation management and relations and PADI diving course leading. -
Co-Founder And CeoZanzibuggy Jul 2017 - Aug 2018Kusini Unguja, TanzaniaAs a co-founder of an off-road tourism company located off the coast of Zanzibar, a third-world country, I was responsible for overseeing various aspects of the business, including logistics, human resources, marketing, and customer relations. My clientele came from all over the world and I had to navigate through an uncertain and rapidly changing environment. But I rose to the challenge, quickly learning new skills and adapting to changing circumstances. Through my effective management and a focus on growth, we were able to increase our vehicle fleet by 10% within the first year of operation and fully recoup our initial investment.
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Freelance Dive InstructorFreelance Dec 2016 - Jul 2017Zanzibar, Mjini Magharibi, TanzaniaEnsured customer satisfaction, safety and retention by collaborating with the dive center team and delivering key PADI diving courses.
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Customer Service RepresentativeYoram Learning Ltd (Walla!) Aug 2015 - May 2016Tel Aviv, IsraelAssisted prospective clients in identifying and connecting with the most appropriate academic institutions by carefully reviewing their individual needs, background information, and career aspirations.
Carmel Algor Education Details
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Political Science And Sociology
Frequently Asked Questions about Carmel Algor
What company does Carmel Algor work for?
Carmel Algor works for Anglit Laam
What is Carmel Algor's role at the current company?
Carmel Algor's current role is Customer Service Manager.
What schools did Carmel Algor attend?
Carmel Algor attended The Max Stern Yezreel Valley College.
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