Carmeli Paola Gonzalez Email & Phone Number

Houston, Texas, United States

Houston, Texas Area

• Delivering a luxurious and delicate experience to our clients
• Build and upkeep of a client book
• Maintain daily records of sales and generate reports for store manager
• Create a relationship with clients and promoting repeat business
• Managed social events, focused around increasing brand awareness promoting increase retail foot traffic
• Store opening and closing procedures

Houston, Texas Area

• Responsible for achieving daily and weekly sales targets and KPI's as defined by company’s best practices and standards achieving financial objectives
• Entrusted with creating a pleasant shopping experience, providing above and beyond service and promoting repeat business, centered around boosting ROI and profitability 
• Analyze sales data, implementing successful strategies reflecting changes on a weekly maximizing sales Assist with merchandising and inventory activities, keeping the sales floor and store image neat, clean and stocked

The Woodlands

• Led by example directing all activities required to achieve company goals, including sales objectives, customer service, human resources management, payroll and operating expenses, loss prevention, merchandise.
• Trusted with the preparation and support of scheduled audits ensuring efficient processing of incoming and outgoing inventory resulting with top quota attainment 
• Coordinated talent acquisition process from recruiting, training, supervising and motivating all store personnel 
• Prepared, monitored and reviewed weekly payroll accuracy ensuring financial statements meet labor costs

El Paso, Texas Area

• Ensured high customer satisfaction handling insurance related questions, initiating newly reported claims taking detailed messages for agents and claims personnel 
• Assisted with premium payments from callers providing first level contact for customer service inquiries and problems explaining claim processes enabling emergency assistance when needed

• Sales Generation
• Returning goods approval
• Store opening and closing
• Monitor and report weekly sales and achievements
• Communicate daily sales objectives to sales team
• Report and file daily sales activities