Carmelita Crenshaw Email & Phone Number

Chicago, Illinois

Greater Chicago Area

Provided administrative and project support with primary tax processing responsibilities aligned to the Tax business unit leadership and client services personnel. Work products and projects include financial statements, letters, reports, project resumes, proposals, presentations, tax processing, confirmations, and all other client deliverables.

Greater Chicago Area

Supported a staff of tax analyst and executives based in Chicago and New York. Gathered information in response to document request from external auditors. Received and responded to inquiries via phone and email. Served as first point of contact for notice resolution. Created and maintained confidential files, hard and soft copies. Processed and paid.

Supported tax analyst in the processing of monthly and annual Sales and Use tax returns. Entered data to prepare journal entries and complete account reconciliations. Researched tax notices received from tax authorities.

Served as first point of contact for customers in an inbound call center. Processed various service requests, responded to billing inquiries, and took reports of service issues.