Carmel Murphy Email and Phone Number
Carmel Murphy personal email
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Hello, I'm Carmel, and I designed Sakura Thinking to help corporate and business leaders lead, grow, and generate incredible results through courageous, resilient, and innovative thinking. I often come across leaders and their employees who are experiencing feeling like impostors, overwhelmed by burnout, stressful work challenges and feeling out of balance, unfulfilled and undervalued in their career. Many are trying to cope with difficult work environments, organisationtal changes and career transitions, relationship issues or manage difficult situations. This blocks them from performing at their best and thinking innovatively. If this resonates with you, know that you are not alone. Like other leaders, you're a leader with a purpose, excellent ideas, and problem-solving skills. Know this... you don't have to do it alone! I have a corporate/business development background and I am an accredited executive and leadership coach who is passionate about building resilient, high performing and innovative leaders and teams. I love getting to the root cause of the problem and using coaching to break negative patterns and habits to create sustainable results. I coach professionals of all levels to overcome challenges and reduce burnout to become more resilient, innovative, creative, and critical thinkers. Your thoughts and ideas are seeds that we will nourish into innovative, customized solutions that will positively impact your career, life, and the company's growth.To find out more about Sakura Thinking and uncover the possibilities and your potential as a leader, I invite you to schedule a free consultation with me here https://www.sakurathinking.com/book-a-free-call
Sakura Thinking
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Founder | Executive And Leadership CoachSakura Thinking Nov 2018 - Present- Getting to the root cause of your problem to create sustainable results. - Breaking patterns and habits to boost performance, resilience and innovative thinking.- Overcoming impostor syndrome/self-doubt to get you unstuck and creating greater results for career and life.- Creating high performing, innovative and positive work environments. -
Office Coordinator (Part-Time Alongside Coaching)Tracelink Apr 2019 - Dec 2020London Area, United Kingdom -
Demo Technology Program Manager For Product Launch TeamApple Nov 2017 - Dec 2018London, United KingdomDemo technology program implementation & technology initiatives; In-store demo merchandising implementation (Training, compliance, product launch); ambassador of partner communications for addressing major content releases, product and system launches. Compliance and field training strategies. Tier 3 emerging issues & field services technical tickets. Expert user of Mac OSX AND IOS, Apple apps and Apple hardware products and system network. -
Business Development & Senior SpecialistApple Jan 2013 - Nov 2017County Cork, IrelandIt involved business improvements both quality and innovation, coaching, training. ( I took 6 month back up Manager rotation) - Led Global and European initiatives, developed global procedures, delivered training and managed quality improvements; - Business Analysis to spot patterns, trends and gaps,- Proposed and created solutions in the form of process or training,- Collaborated with stakeholders, channel partners & channel support advisors; - Communicated reports to high level management; - Communicated and worked cross-functionally with warehouse, logistics, finance, field country managers, and all levels; - Created and delivered one to one/group coaching and training to advisors to boost product expertise, performance metrics, confidence and personal development; - Delivered quality evaluation and audits on support calls ensuring top level customer satisfaction in align with business procedures and policies. -
Channel Support Team ManagerApple Jan 2017 - Jun 2017Cork, County Cork, IrelandManaged a team of 16 advisors who were bilingual and supporting our business partner accounts and channel support advisors across our European Markets,Delivered one to one coaching supporting direct reports & advisors in reaching performance metrics, career satisfaction and personal development,Monitored the call and chat lines and ensured coverage for the customer demands, Listened attentively to calls/chats and CSAT surveys and ensured the best guidance was given to improve the customers experience and advisors performance, Successfully coached advisors on meeting performance metrics and boosted their confidence and well-being in the role, Communicated and interacted cross-functionally and globally with warehouses, logistics, finance, field country managers, senior management Communicating reports to high level management and all other levels including our cross-functional stakeholders and business partners -
VolunteerAge Action Ireland Jan 2016 - Jan 2017- Volunteered as an Apple employee - Delivering tech training and coaching skills to teach the elderly how to use their smart iPhone and iPads - Organising Tea breaks and ensuring social engagement and learning -
Channel Support & SolutionsApple Apr 2011 - Jan 2013County Cork, IrelandSupported our Apple Service provider accounts across our European markets; Built relationships and addressed key issues cross-functionally with our UK warehouse teams, finance, logistics and country managers;Managing warehouse and tech tickets; Creating and delivering training to advisors, & business partners; -
Applecare Mac Support SpecialistApple Oct 2009 - Apr 2011County Cork, IrelandDelivered Mac OSX troubleshooting to our Uk and Irish Customers; Customer focused and metric driven environment; Adhered to company policies and procedures; Completed training and all certifications required. -
Customer Service SpecialistAbtran Jan 2009 - Oct 2009County Cork, IrelandProviding customer support; adhering to company policies and completing required training. -
Customer Service Specialist (Contract)Amazon Sep 2008 - Dec 2008County Cork, IrelandSupported Amazon customers with online shopping platforms and queries; research accounts; customer communications; complete mandatory training and other business support.
Carmel Murphy Education Details
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Business In Information Systems
Frequently Asked Questions about Carmel Murphy
What company does Carmel Murphy work for?
Carmel Murphy works for Sakura Thinking
What is Carmel Murphy's role at the current company?
Carmel Murphy's current role is Executive & Career Coach | I help high-achievers in corporate to breakthrough their fear and doubt (impostor syndrome) so they can make daring career leaps and enjoy successful career transitions!.
What is Carmel Murphy's email address?
Carmel Murphy's email address is carmel_l23@me.com
What schools did Carmel Murphy attend?
Carmel Murphy attended Cork Institute Of Technology.
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Carmel Murphy
Experienced Hr Consultant / Investigator At Hr Solutions & Part Time Hr Manager ProcloudIreland1hrsolutions.ie -
Carmel Murphy
Ireland
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