As a Trainer specializing in HIS Systems, I have collaborated closely with Training Leads, Learning Consultants, and various departmental members, fostering effective communication with both clinical and non-clinical staff, as well as external partners. My primary focus has been to ensure that staff members acquire a thorough comprehension and proficiency in utilizing the new Hospital Information System (HIS). I possess an in-depth understanding of hospital information systems and have actively partnered with Training Leads to align the training curriculum with the clinical workflows of WRH programs. Additionally, I am adept at delivering training sessions, adapting seamlessly to virtual and in-person formats as per the Hospital's discretion.

• Provided employees with training and consistent guidance to ensure the proper production and presentation of new beverages.• Provided clear, concise, and accurate communication in order to ensure effective store operations.• Was active in recruiting and training of new partners to Starbucks standards. • Managed staff performance with clear feedback, recognition, reviews, coaching/teaching and accountability.• Conducted monthly meetings with management team to discuss quality assurance, staffing needs, action plans for improving store performance and new promotion implementation.• Finalized, transmitted, and processed weekly time and attendance records, and payroll.

• Ordered, verified, and maintained proper inventory control.• Trained as customer service worker, and food service worker in order to ensure quality and service.• Resolved staffing issues and scheduling conflicts among fellow team members.• Prepared all required financial plans/reports.• Initiated and coordinated catering orders with little to no Store Manager supervision.• Ensured adherence to all restaurant operation policies and procedures; and performed appropriate follow-up.