In this capacity I compile, administer, and grade examinations; evaluate students class work, assignments, and papers; develop lesson plans; establish course objectives; facilitate and moderate classroom discussions; plan, evaluate, and revise course curricula, course content, and course materials; collaborate with colleagues to address teaching and learning issues; advise students on academic and vocational concerns; prepare and deliver lectures to undergraduate students on topics such as dressing for success, life after undergrad, and succeeding in school.

A critical component of the Federal Emergency Management Agency (FEMA), the Surge Capacity Force provides vital support in times of disaster or crisis. As a volunteer, I had the opportunity to contribute to disaster response and recovery efforts in a state that hasn’t experienced a hurricane of this magnitude since 1977. The work itself was both challenging and profoundly meaningful. I assisted in various tasks, including coordinating logistics, supporting disaster recovery centers, and helping residents navigate the complexities of federal assistance. Each task, no matter how small, contributed to the broader mission of restoring normalcy to communities in need.With the Surge Capacity Force, FEMA is able to rapidly scale operations to meet the immediate needs of affected population, ensuring that no community is left behind in the aftermath of such a disaster. Being part of that effort was not just a professional commitment but a deeply personal one. It was a chance to stand shoulder to shoulder with fellow volunteers across various government agencies, emergency personnel, and local citizens in the fight to rebuild and recover.

In this role I assisted COVID-19 Disaster survivors with registration intake, as well as information on their application status • Managed large amounts of registration intake and helpline calls• Assisted disaster survivors with status updates, information updates, and conflict resolution• Identified and assessed customers’ needs to achieve satisfaction• Built sustainable relationships and trust with customer accounts through open and interactive communication• Provided accurate, valid and complete information by using the right methods/tools• Handled customer complaints, provided appropriate solutions and alternatives within the time limits• Documented customer interactions, processed customer accounts and fileed documents• Followed communication procedures, guidelines and policies• Provided referrals for grief and suicide prevention counseling.

NOTE: My 27-month volunteer assignment was interrupted 14 months into my service due to COVID-19. Peace Corps operations globally ceased effective March 20, 2020. •Served as a business advising agent deployed to the commune of Rufisque. Supported local women’s groups, improving their entrepreneurial potential, and their capacity to implement micro and small enterprises related to agribusiness through providing on-the-ground technical training.•Trained, coached, and mentored women-led Small and Medium Enterprises (SME’s) in essential business and personal finance tools (e.g., inventory management, bookkeeping, budgeting, problem identification, data collection, breakeven analysis, business plan formation, marketing, and public speaking.)•Developed and executed basic business skills training in Wolof for 50 participants. •Supported households’ ability to achieve economic security by undertaking different roles as a trainer, facilitator, and coach, to foster and scale up entrepreneurial behaviors. •Aided in the expansion and scaling up of women’s group participants in their agribusinesses, as well as provided access to financial services through the creation and/or enhancement of savings and loan groups. •Conducted one-on-one business coaching with entrepreneurs. •Served as a peer mentor to newly arrived volunteers.•Collaboratively planned and executed a 6-day entrepreneurship and leadership camp for 40 middle school girls in the region of Thiès, which focused on education, self-care, business creation, financial management, career outlook/vision, and personal goals.

- Reviewed curriculum.- Conducted instructor and student interviews.- Observed classroom and student clinic floor operations.- Conducted facility inspections to ensure state and federal regulations were met.- Transported team members to/from evaluation sites.- Served as on-site point of contact.- Performed data collection.- Presented data report and recommendations.

- Guided the learning process toward the achievement of curriculum goals adopted by the local and Maryland State Board of Education.- Maintained the established classroom routines and procedures.- Instructed students from outlined lesson plans, and performed extra duties as requested by building Principal.- Maintained a classroom environment that was conducive to learning; took all necessary and reasonable precautions to protect students, equipment, materials, and facilities.- Maintained accurate, complete, and correct records, as required, pertaining to teacher and students

- Appointed by the Governor of Maryland and served in the capacity of Industry Member.- Reviewed and provided recommendations to cosmetology applicants, regarding previous convictions.- Provided cosmetology industry expertise and oversight regarding licensing, regulations, and sanitation for individuals, salons, and private beauty schools.

Serving and protecting the Cosmetology industry for the greater good of practitioners and consumers in the State of Maryland

-Served as a model dresser during the 2008 Mercedes Benz Fashion Week. - Assisted male and female models with getting dressed for runway shows.- Maintained model inventory of clothing, shoes and accessories- Assisted dressing team with ensuring all model looks were accurate and complete.- Performed minor alterations.- Performed other duties as assigned.