Carmen Abreu Email and Phone Number
Carmen Abreu work email
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Carmen Abreu personal email
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• To join an interactive organization which offers a constructive workplace for communicating and interacting with customers and providers.• Professional individual will build highly-motivated teams, as well as leading cross-functional teams in a fast paced environment.• Perceptive, ambitious Customer Service Representative who cultivates positive customer relationships through clear and helpful communication.
Unitedhealth Group
View- Website:
- unitedhealthgroup.com
- Employees:
- 108749
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Complex Customer Care - Special Needs Initiative - Family Engagement Center At Unitedhealth GroupUnitedhealth Group Feb 2022 - PresentUnited States• Support for families with complex health care needs, questions and concerns while reducing member responsibilities for over 500 assigned families.• Ongoing assistance with comprehensive support for member and their families. Weekly, monthly checking via messaging system or outbound calls.
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Senior Clinical Administrative CoordinatorUnitedhealth Group Jun 2021 - Feb 2022United States• Support of the utilization management. Documentation of clinical data, demographic and product information, appropriately routing cases to RN for clinical review. • Process member requests: Outreach members and providers as needed for case processing.• Collaborate closely with clinicians regarding cares.
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Senior Customer Service RepresentativeUnitedhealth Group Dec 2019 - Feb 2022United States• Support for 50-70 callers per day with eligibility and benefit questions.• Handling escalated calls, resolve complex customer issues. • Outreach to providers office to assist in scheduling.• Help members navigate thru insurance website.
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Centralized Service SchedulerHealthquest Medical Practice Aug 2017 - Dec 2019Lagrangeville, Ny• Scheduled office appointment for over 14 primary care physician offices. • Obtain accurate and updated patient information such as name address, address and insurance information. • Answering incoming and outgoing calls from patient and providers
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Call Center SchedulerAdvanced Radiology Consultants Nov 2015 - Jul 2017Shelton, Ct• Scheduling radiology procedure for over 10 radiology facilities.• Outreach to providers for clinical information.• Obtaining prior authorizations for imaging exam.
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Senior Appeals RepresentativeUnitedhealth Group Nov 2010 - Nov 2015Trumbull, Connecticut, United States• Research and resolution of written appeals submitted by member and providers.• Render decision of non-clinical appeals. • Obtaining clinical information to determine if case requires review from a clinician. • Complete necessary documentation of final appeals and grievance determination to member and providers.
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Customer Service SpecialistUnitedhealth Group Feb 1995 - Nov 2010Trumbull, Connecticut, United States• Responsible for an average of 40-50 inbound calls for benefits and claims inquires. • Handle escalated calls from members and/or providers.
Carmen Abreu Skills
Carmen Abreu Education Details
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Ab BankerHealth And Accident Insurance -
Spanish Medical Interpreter
Frequently Asked Questions about Carmen Abreu
What company does Carmen Abreu work for?
Carmen Abreu works for Unitedhealth Group
What is Carmen Abreu's role at the current company?
Carmen Abreu's current role is Care Advisor UnitedHealth Group.
What is Carmen Abreu's email address?
Carmen Abreu's email address is ca****@****ces.com
What schools did Carmen Abreu attend?
Carmen Abreu attended Bullard-Havens Technical High School, Ab Banker, Dutchess Community College.
What are some of Carmen Abreu's interests?
Carmen Abreu has interest in Social Services, Children, Education, Health.
What skills is Carmen Abreu known for?
Carmen Abreu has skills like Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Data Analysis, Microsoft Works, Spanish, Microsoft Mail, Access, Outlook, Health Insurance, Medicaid.
Who are Carmen Abreu's colleagues?
Carmen Abreu's colleagues are Steven Munsey, Rohini Diggavi, Giselle Bonilla Santiago, Kayt Witgen, Page Ashanti, Gilvetta B., Barry Weiner.
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