Carmen Coetzer Email and Phone Number

Mainly responsible for generating corporate sales and client retention. Achieve a target of 20 new installations and 40 renewals per month across the Eastern Cape including George, Knysna and Mosselbay. Provide technical support, and product and platform training. Act as the first tier for client support. Manage 50 key accounts and report to the National Sales Manager and CEO.Product Representation • Ensure the client is informed of all the products and services available.• Having sufficient product knowledge and technical understanding of the products (platforms and hardware) to ensure the best solution implementation to meet clients’ needs.• Provide client training on the platform after installation.Sales Generation• Develop and create a future client base.• Establish network and platform for future sales.• Create sales in the vehicle tracking environment.• Set and meet monthly sales targets.• Ensure customer retention.• Presentations of the products and services.Client Relations & Sales Support• Support existing customer base.• Represent the Smartsurv products and services within the specific region to the clients.• Conflict resolution.• Providing the 1st tier to the relationship between the client and Smartsurv Wireless.• Client growth and retention.Client Account Management• Making sure the clients pay their accounts.• Assisting the Administration department as the 1st tier to client account follow-up and representation.

Vitafoam is the leading manufacturer of Flexible Polyurethane Foam Slab Stock within the SADC region.Conduct daily visits to clients to get orders and assist with queries and training of floor sales assistants on all the different products, and monthly trips to country stores to show new products and maintain excellent service levels. Handle customer complaints and conduct factory inspections and advice on product stock holding levels selling the redundant stock at discounted pricing. Involved in product launch events Achieved sales target of ZAR300k per month to customers ranging from chain to small furniture shops, as well as hospitals, boarding schools and universities, and furniture manufacturers. Oversee territory of Port Elizabeth and surrounding towns. Report directly to the regional Branch Manager.Key Responsibilities• Maintain and develop an existing client base• Provide customers with all the necessary documentation and assist with the completion of Credit Application forms• Monitor opposition activity and pricing in the market• Achieve and maintain service levels• Source new business to meet targets as set by management• Provider regular product training with clients and their sales staff• Document weekly reports of sales figures for the National Sales Manager• Handle customer complaints by doing inspections of products and giving feedback to retailers and arranging for repairs or replacements• Make weekly phone calls to out-of-area clients for orders.

Key Responsibilities• Focusing mainly on achieving and maintaining relationships with dealerships ensuring continuous business relations• Completion of detailed call reports daily on the BMS system• Documenting and sending quotations• Providing customers with all the necessary documentation and assisting with the completion of contracts• Acquiring all correct documentation for approvals and payouts of deals• Achieving and maintaining service levels• General office administration, i.e. faxing, emailing, filing, record keeping, and reporting progress• Continuous interaction with dealers regarding the progress of deals and payouts • Meeting targets as set by management• Sourcing potential business opportunities • Advising dealers and clients on solutions regarding their queries• Document weekly reports of sales figures and call sheets.

Key Responsibilities• Achieving and maintaining relationships with dealerships, and managing all related issues• Documenting and sending quotations• Liaising with banks with regards to the progress of deals• Acquiring all correct documentation for the payout of deals• Achieving and maintaining service levels• Providing customers with all the necessary documentation and assisting with the completion of contracts• Document weekly reports of sales figures and call sheets• General office administration, i.e. faxing, emailing, filing, record keeping, and reporting progress• Providing dealers with feedback with regards to the progress of deals and payouts • Meeting targets as set by management.

Key Responsibilities• Achieving and maintaining relationships with dealerships, and managing all related issues• Documenting and sending quotations• Liaising with banks with regards to the progress of deals• Acquiring all correct documentation for the payout of deals• Achieving and maintaining service levels• Providing customers with all the necessary documentation and assisting with the completion of contracts• Document weekly reports of sales figures and call sheets• General office administration, i.e. faxing, emailing, filing, record keeping, and reporting progress• Providing dealers with feedback with regards to the progress of deals and payouts • Meeting targets as set by management.

Key Responsibilities• Respond to client enquiries and interest in purchasing a Netstar product• Achieve and maintain service levels• Maintain a detailed call sheet and follow up on outstanding enquiries• Provide customers with all the necessary documentation and assist with the completion of contracts• Arrange fitments for clients by liaising with the branches, fitment centres and franchises• Respond to leads from the insurance industry• Record all actions on the insurance Broker Admin system• General office administration, i.e. faxing, emailing, filing, record keeping, and reporting progress• Conduct credit checks (ITC) for all clients• Keep abreast with all the product developments and pricing, etc.• Meet targets as set by management• Complete daily and monthly connection report.