Carmen Leiser Email & Phone Number

Palo Alto, Ca, Us

Zürich Area, Switzerland

- Conducted primary research for various clients, including the d.school at Stanford University.- Developed and analyzed assessments, including surveys, interviews, and observations.- Designed and facilitated workshops, webinars, and educational content in English and German.- Coached and trained executives to improve mental health and wellbeing.- Prepared and facilitated design thinking sprints with diverse teams.

Palo Alto, California, United States

- Led a hybrid, interdisciplinary team in design and UX research for an ML application facilitating parent coaching with the goal to prevent child abuse.- Designed and conducted interviews and usability studies.- Integrated qualitative findings with quantitative results, while closely collaborating with engineering teams.

- Designed the course "Human Centered AI/ML" alongside Peter Norvig and Dan Russel.- Taught lecture.- Conducted student interviews and researched technical and ethical concepts for lectures.- Developed and matched learning activities to course content.- Co-instructed courses like "Needfinding: Design Research Techniques," "Digital Design Principles and Applications," and "Design Sketching."- Won Outstanding Course Assistant award (monetized) for work on human-centered AI two years in a row.

Frankfurt Am Main, Hesse, Germany

- Led a team in designing and conducting primary customer research aligned with strategic goals.- Synthesized and presented research findings to the executive level.- Built and tested prototypes.- Integrated research findings into product designs, resulting in a 10-point rise in NPS.

Frankfurt Am Main, Hesse, Germany

Frankfurt Am Main Area, Germany

ProTeam

- Designed and conducted quantitative and qualitative empirical research in psychology.- Conducted statistical analysis.- Co-authored and published research in the International Journal of Learning and Development.

Zürich Area, Switzerland

Technology in Learning is a tech-startup, founded by an American Computer Scientist motivated to educate about the potential that comes with new technology and increase the number of female Software Developers. We design and facilitate trainings and workshops on programming, robotics, software development, technology integration and digital media for young kids and professionals.

Konstanz, Germany

Bodensee Consulting is a student-run consulting firm, working with local clients.- Project Leader of internal project: developed content and delivered course for 35 participants on process analysis and optimization (Lean, Six Sigma).- Executed project management.

Munich, Germany

Timmermann Partners is a consulting firm focused on top-management, strategy and change management consulting. We planned, implemented and lived change processes focusing on strategy and structure as well as on culture and people management.- Consulted multiple Fortune 500 companies on issues including strategy, talent development, change management, employee retention and innovation.- Designed and conducted research processes, including interviews and focus groups, synthesized insights.- Planned, organized and delivered several large-scale events and trainings, including coordination with stakeholders (clients, presenters, speakers), external service providers (venue, catering, materials) and participants (registration, information, workshop documentation).- Instructional Design: developed agenda and content of workshops, team training, onboarding and networking events.- Facilitated workshops, team training, onboarding and networking events internally as well as for Fortune 500 clients and their executives.- Generated and executed client data analytics and diagnostics, generated and presented reports.- Built, co-created and tested people-development and productivity app (architecture, content, gamification and project management).- Executed project management as part of self-organized team.- Supervised interns.

Port Antonio, Jamaica

Portland Rehabilitation Management is a Non-Governmental Organization, focused on providing resources to people struggling with homelessness, deportation, disabilities and psychological challenges like PTSD, depression and anxiety.- Project Leader: streamlined and implemented new patient assessment process, resulting in 75% time saving and increase in accuracy of diagnosis.- Coached and supported residents with various backgrounds, held individual coaching and counseling sessions.- Initiated and facilitated a women's support group.- Coordinated and organized fundraisers and community outreach events and initiatives.- Executed project management.

Seattle, Usa

The Gottman Institute is dedicated to apply psychological research findings on love, relationships and emotional intelligence in educational products and trainings for couples, parents and professionals. - Designed and conducted research, using a variety of methods to identify behavior and attitudes of therapists- Synthesized findings and pinpointed product opportunities- Built, implemented and tested prototypes.- Designed program evaluation process and analyzed gathered data.- Identified product gaps and made data driven improvements in alignment with strategy.

Arcata, Usa

Prien Am Chiemsee, Germany

Madrid, Spain

Master Of Engineering - Meng, Design Impact At The D.School

Psychology, 4.0 Gpa

Bachelor Of Science - Bs, Psychology, 1.6 (4.0 Gpa)

Qualitative Bachelor thesis: "Making fun of it - A model of influences on the emergence of fun in the tech-workplace"

Master Of Science - Ms, Psychology, 1.0 (4.0 Gpa)

Quantitative graduate thesis on emerging early-stage digital technologies and innovation in Learning and Development (AR, VR.

Certificate In Organizational And People Development, Business Administration And Management

Classes on organizational design, Human Resources, Learning and Development, communication, agile project management, design thinking.