Carmen Leiser work email
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Carmen Leiser personal email
www.carmenleiser.comPeople person and endlessly curious. Experienced qualitative researcher with a strong background in cognitive science, human factors, and design. One of my favorite things in life is gathering deep insights into the needs, attitudes, emotions, and behaviors of users and synthesizing findings to inform the design process. I excel at uncovering user insights and translating them into actionable strategies that drive product innovation and satisfaction. My decade-long experience spans tech, travel, and education, where I’ve led impactful research initiatives. Whether driving projects solo or collaborating closely with UX designers, product managers, and engineers, I ensure user needs are understood and addressed at every stage of product development. My expertise includes conducting field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis to explore user behaviors and motivations. I advocate for human-centric, data-driven decisions that create useful, usable, and delightful products. I prioritize community-based and co-design approaches and combining rigorous research techniques with empathetic design practices, I strive to create products and experiences that truly benefit the communities they serve.I love the Bay Area and Berlin. Probably a DJ in a parallel universe.
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Director Of Strategic DesignMoviPalo Alto, Ca, Us -
Design Engineer And Business PsychologistWww.Carmenleiser.Com Jan 2018 - PresentZürich Area, Switzerland- Conducted primary research for various clients, including the d.school at Stanford University.- Developed and analyzed assessments, including surveys, interviews, and observations.- Designed and facilitated workshops, webinars, and educational content in English and German.- Coached and trained executives to improve mental health and wellbeing.- Prepared and facilitated design thinking sprints with diverse teams.
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User Research And Design LeadStanford Center On Early Childhood Oct 2023 - PresentPalo Alto, California, United States- Led a hybrid, interdisciplinary team in design and UX research for an ML application facilitating parent coaching with the goal to prevent child abuse.- Designed and conducted interviews and usability studies.- Integrated qualitative findings with quantitative results, while closely collaborating with engineering teams. -
Graduate Research And Teaching AssistantStanford University Sep 2022 - Jun 2024- Designed the course "Human Centered AI/ML" alongside Peter Norvig and Dan Russel.- Taught lecture.- Conducted student interviews and researched technical and ethical concepts for lectures.- Developed and matched learning activities to course content.- Co-instructed courses like "Needfinding: Design Research Techniques," "Digital Design Principles and Applications," and "Design Sketching."- Won Outstanding Course Assistant award (monetized) for work on human-centered AI two years in a row. -
Customer Experience And Strategy LeadLufthansa Group Oct 2021 - May 2023Frankfurt Am Main, Hesse, Germany- Led a team in designing and conducting primary customer research aligned with strategic goals.- Synthesized and presented research findings to the executive level.- Built and tested prototypes.- Integrated research findings into product designs, resulting in a 10-point rise in NPS. -
Senior Manager Strategy And PeopleLufthansa Group Oct 2020 - Oct 2021Frankfurt Am Main, Hesse, Germany -
Executive Management Graduate Program | Innovation Strategy & Organizational TransformationLufthansa Group Jan 2019 - Oct 2020Frankfurt Am Main Area, GermanyProTeam -
ResearcherUniversity Of Konstanz Oct 2016 - Mar 2019- Designed and conducted quantitative and qualitative empirical research in psychology.- Conducted statistical analysis.- Co-authored and published research in the International Journal of Learning and Development. -
Product ManagerTechnology In Learning Jan 2018 - Jan 2019Zürich Area, SwitzerlandTechnology in Learning is a tech-startup, founded by an American Computer Scientist motivated to educate about the potential that comes with new technology and increase the number of female Software Developers. We design and facilitate trainings and workshops on programming, robotics, software development, technology integration and digital media for young kids and professionals. -
Student ConsultantBodensee Consulting E.V. Sep 2015 - Mar 2018Konstanz, GermanyBodensee Consulting is a student-run consulting firm, working with local clients.- Project Leader of internal project: developed content and delivered course for 35 participants on process analysis and optimization (Lean, Six Sigma).- Executed project management. -
Junior ConsultantTimmermann Partners Apr 2017 - Oct 2017Munich, GermanyTimmermann Partners is a consulting firm focused on top-management, strategy and change management consulting. We planned, implemented and lived change processes focusing on strategy and structure as well as on culture and people management.- Consulted multiple Fortune 500 companies on issues including strategy, talent development, change management, employee retention and innovation.- Designed and conducted research processes, including interviews and focus groups, synthesized insights.- Planned, organized and delivered several large-scale events and trainings, including coordination with stakeholders (clients, presenters, speakers), external service providers (venue, catering, materials) and participants (registration, information, workshop documentation).- Instructional Design: developed agenda and content of workshops, team training, onboarding and networking events.- Facilitated workshops, team training, onboarding and networking events internally as well as for Fortune 500 clients and their executives.- Generated and executed client data analytics and diagnostics, generated and presented reports.- Built, co-created and tested people-development and productivity app (architecture, content, gamification and project management).- Executed project management as part of self-organized team.- Supervised interns. -
Project ManagerPortland Rehabilitation Management Jan 2016 - Apr 2016Port Antonio, JamaicaPortland Rehabilitation Management is a Non-Governmental Organization, focused on providing resources to people struggling with homelessness, deportation, disabilities and psychological challenges like PTSD, depression and anxiety.- Project Leader: streamlined and implemented new patient assessment process, resulting in 75% time saving and increase in accuracy of diagnosis.- Coached and supported residents with various backgrounds, held individual coaching and counseling sessions.- Initiated and facilitated a women's support group.- Coordinated and organized fundraisers and community outreach events and initiatives.- Executed project management.
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Researcher And Project ManagerThe Gottman Institute Jun 2015 - Dec 2015Seattle, UsaThe Gottman Institute is dedicated to apply psychological research findings on love, relationships and emotional intelligence in educational products and trainings for couples, parents and professionals. - Designed and conducted research, using a variety of methods to identify behavior and attitudes of therapists- Synthesized findings and pinpointed product opportunities- Built, implemented and tested prototypes.- Designed program evaluation process and analyzed gathered data.- Identified product gaps and made data driven improvements in alignment with strategy. -
Direct Care SpecialistButler Valley Aug 2014 - Jul 2015Arcata, Usa
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PsychologistSchön Klinik Mar 2013 - Apr 2013Prien Am Chiemsee, Germany -
Teachers AssistantMadre Terra Aug 2011 - Jul 2012Madrid, Spain
Carmen Leiser Skills
Carmen Leiser Education Details
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Design Impact At The D.School -
4.0 Gpa -
1.6 (4.0 Gpa) -
1.0 (4.0 Gpa) -
Business Administration And Management
Frequently Asked Questions about Carmen Leiser
What company does Carmen Leiser work for?
Carmen Leiser works for Movi
What is Carmen Leiser's role at the current company?
Carmen Leiser's current role is Director of Strategic Design.
What is Carmen Leiser's email address?
Carmen Leiser's email address is carmen.leiser@dlh.de
What schools did Carmen Leiser attend?
Carmen Leiser attended Stanford University, Humboldt State University, University Of Konstanz, University Of Konstanz, University Of Konstanz.
What skills is Carmen Leiser known for?
Carmen Leiser has skills like Team Building, Cross Cultural Communication Skills, R, G Suit, Public Speaking, Moodle, Salesforce.com, User Experience Testing, Training And Development, User Experience, Microsoft Powerpoint, Start Ups.
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