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Residential Mortgage Sales/Underwriting Leader – Relationship ManagementSeasoned professional with extensive progressive leadership experience focused on customer centric relationship management. Ability to review and negotiate contracts. Successful strategic planning and adept at sales forecasting. Meticulous review and writing of policies and procedures for effective identification of process gap analysis. Cultivated investor relations to achieve compliance results. Proficient at understanding underwriting investor requirements and allowable exception approvals for Conventional, FHA, and VA loans.
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Operations ManagerM/I Homes, Inc. Aug 2018 - PresentSan Antonio, Texas Metropolitan AreaProvided secondary underwriting review and sign off for all loans which were originated in the branch including reviewing and satisfying conditions and ensuring internal investor guidelines were met. Loan types were Conventional, FHA, VA, and Affordable Housing. Average number of monthly underwritten files ranged from 50 - 60. Average closing cycle from application to funding was 18 days. Supervised three loan Processors. • Streamlined Processor workflow to accommodate greater volume without an increase in headcount. Streamlined process resulted in an increase of 50% productivity.• Collaborated with Accounts Payable to re-imburse 3rd party vendor invoices for expenses incurred by the branch. On average, 40–50 invoices were presented for payment which amounted to $40K per month. • Provided leadership through change management processes while transitioning from one Branch Manager to the another. Increased branch productivity. -
Operations ManagerM/I Homes, Inc. Aug 2018 - Mar 2021San Antonio, Texas Metropolitan AreaProvided secondary underwriting review and sign off for all loans which were originated in the branch including reviewing and satisfying conditions and ensuring internal investor guidelines were met. Loan types were Conventional, FHA, VA, and Affordable Housing. Average number of monthly underwritten files ranged from 50 - 60. Average closing cycle from application to funding was 18 days. Supervised three loan Processors. • Streamlined Processor workflow to accommodate greater volume without an increase in headcount. Streamlined process resulted in an increase of 50% productivity.• Collaborated with Accounts Payable to re-imburse 3rd party vendor invoices for expenses incurred by the branch. On average, 40–50 invoices were presented for payment which amounted to $40K per month. • Provided leadership through change management processes while transitioning from one Branch Manager to the another. Increased branch productivity.
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Operations ManagerSupreme Lending Dec 2015 - PresentSan Antonio, Texas Metropolitan AreaSupervised seven loan officers and ten support team members dedicated to Originating Mortgage loans. Provided superior service while exceeding client and realtor expectations for a timely closing. • Spearheaded significant customer satisfaction survey ratings by more than 5% from the prior year.• Expanded the branch footprint by marketing and selling to bilingual customers and realtors. Resulted in over 33% increase in business from prior year.• Recruited and hired 12 team members which contributed to the increase in branch business.• Developed and implemented expectations for each position in the branch. Team better able to perform up to expectations. • Managed vendor relationships to ensure best pricing. Negotiated best terms with existing vendors or replace them. Resulted in a net savings to the branch of over $50K annually. -
Operations ManagerSupreme Lending Dec 2015 - Oct 2017San Antonio, Texas Metropolitan AreaSupervised seven loan officers and ten support team members dedicated to Originating Mortgage loans. Provided superior service while exceeding client and realtor expectations for a timely closing. • Spearheaded significant customer satisfaction survey ratings by more than 5% from the prior year.• Expanded the branch footprint by marketing and selling to bilingual customers and realtors. Resulted in over 33% increase in business from prior year.• Recruited and hired 12 team members which contributed to the increase in branch business.• Developed and implemented expectations for each position in the branch. Team better able to perform up to expectations. • Managed vendor relationships to ensure best pricing. Negotiated best terms with existing vendors or replace them. Resulted in a net savings to the branch of over $50K annually.
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Mortgage Underwriting ManagerMr. Cooper Mar 2021 - Sep 2021San Antonio, Texas Metropolitan Area -
Loan Administration Manager 3Wells Fargo Feb 2009 - Dec 2014San Antonio, Texas Metropolitan AreaLoss Mitigation, REO/Short Sale/DIL, Loss Control Managed 4 to 6 managers in each department with team sizes ranging from 40 to 55. • Delivered highest foreclosure sales pull through rate for 17 consecutive months measured across seven divisions.• Improved internal quality scores by 15% by performing thorough gap analysis and identifying gaps between current processes and investor requirements. Streamlined and documented revised policies and procedures to ensure investor alignment. Thorough understanding of FivServ, Encompass, and Cadence originating systems.
Carmen Levy Education Details
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Biology/Chemistry
Frequently Asked Questions about Carmen Levy
What company does Carmen Levy work for?
Carmen Levy works for M/i Homes, Inc.
What is Carmen Levy's role at the current company?
Carmen Levy's current role is Management Professional.
What is Carmen Levy's email address?
Carmen Levy's email address is cl****@****mes.com
What is Carmen Levy's direct phone number?
Carmen Levy's direct phone number is +121037*****
What schools did Carmen Levy attend?
Carmen Levy attended Our Lady Of The Lake University.
What are some of Carmen Levy's interests?
Carmen Levy has interest in Management, Professional Trainer, Antiquing, Management Consultant, Sales.
Not the Carmen Levy you were looking for?
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1supremelending.com2 +167858XXXXX
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Maria del Carmen Levy
Greater Boston3mit.edu, mit.edu, mit.edu2 +178146XXXXX
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2deloitte.com, deloitte.com4 +121243XXXXX
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Carmen Levy
United States
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