Carmen Maurer Email & Phone Number

Chur, Gr, Ch

Bad Ragaz, Sankt Gallen, Schweiz

• Responsibility and Leadership of the CFO Office Management• Planning and coordination of meetings and events, including Audit Committee sessions, General Meetings, and engagements with municipal and cantonal authorities• Overseeing the management of the share register for Grand Resort Bad Ragaz AG; serving as the primary point of contact for existing and prospective shareholders, as well as financial institutions.• Coordination of risk assessments and follow-up on… Show more • Responsibility and Leadership of the CFO Office Management• Planning and coordination of meetings and events, including Audit Committee sessions, General Meetings, and engagements with municipal and cantonal authorities• Overseeing the management of the share register for Grand Resort Bad Ragaz AG; serving as the primary point of contact for existing and prospective shareholders, as well as financial institutions.• Coordination of risk assessments and follow-up on mitigation measures, ensuring timely implementation and monitoring of risk management actions.• SPOC Data protection: Primary liaison for employees in the Finance & Controlling department, responsible for initial data capture and compliance within F&C• Principal liaison for all liability and property insurance matters.• Support for lease agreements and commercial property management.• Ambassador for the charity project "for smiling children" in Africa Show less

Triesen, Liechtenstein

"Increase customer centricity through management of all After Sales activities in EMEA including returns and repairs for all channels. Ensure product documentations to meet product compliancy throughout the product lifecycle. Establishing global guidelines for supply chain related topics. "• Leading a team of 5 Customer Service Managers• Leading global projects (e.g. Warehouse closures & warehouse movements, onboarding 3PL logistics provider for after sales operations)• Lead… Show more "Increase customer centricity through management of all After Sales activities in EMEA including returns and repairs for all channels. Ensure product documentations to meet product compliancy throughout the product lifecycle. Establishing global guidelines for supply chain related topics. "• Leading a team of 5 Customer Service Managers• Leading global projects (e.g. Warehouse closures & warehouse movements, onboarding 3PL logistics provider for after sales operations)• Lead solution-oriented integration of customer and legal relevant requirements into global operations network in order to meet full compliancy Show less

Triesen, Triesen, Liechtenstein

• Overseeing order allocation and providing support to global customer service teams across the corporate gifts sector.• Identifying and implementing continuous improvement projects (CIPs) to enhance operational efficiency.• Leading projects related to legal and customer-specific handling requirements, ensuring compliance and tailored solutions.

Domat/Ems, Kanton Graubünden, Schweiz

• Managing distribution requirement planning for 19 Stardrinks locations to optimize inventory and logistics.• Leading Total Productive Maintenance (TPM) projects aimed at improving planning processes and operational efficiency.• Serving as the primary interface between logistics and customer service departments to ensure seamless coordination and communication.

Domat/Ems

• Primary point of contact for all logistical inquiries and requests from major clients, ensuring seamless communication and resolution of logistical issues.• Member of the C2S Masterclass at Heineken Global, focusing on comprehensive process and cost analysis. Responsibilities include identifying opportunities for process optimization and cost reduction, developing and implementing improvement strategies, and monitoring their effectiveness to drive operational… Show more • Primary point of contact for all logistical inquiries and requests from major clients, ensuring seamless communication and resolution of logistical issues.• Member of the C2S Masterclass at Heineken Global, focusing on comprehensive process and cost analysis. Responsibilities include identifying opportunities for process optimization and cost reduction, developing and implementing improvement strategies, and monitoring their effectiveness to drive operational efficiency and financial savings.• Performing in-depth KPI analysis to assess performance metrics and identify areas for improvement. Implementing targeted strategies to enhance key performance indicators and drive organizational success. Show less

Domat/Ems, Kanton Graubünden, Schweiz

• Forecasting and Obsolete Management• Continuous improvements E2E planning processes• Planning and order management for import products• Transport & Customs arrangements

Domat/Ems, Kanton Graubünden, Schweiz

• Customer Service and Order Management for German- and Italian-speaking clients, encompassing the handling of inquiries, processing of orders, and delivery of comprehensive support throughout the customer lifecycle to ensure exceptional service quality and effective issue resolution. • Leading continuous improvement projects by identifying optimization opportunities, developing and implementing strategies to enhance efficiency, and measuring outcomes. This involves… Show more • Customer Service and Order Management for German- and Italian-speaking clients, encompassing the handling of inquiries, processing of orders, and delivery of comprehensive support throughout the customer lifecycle to ensure exceptional service quality and effective issue resolution. • Leading continuous improvement projects by identifying optimization opportunities, developing and implementing strategies to enhance efficiency, and measuring outcomes. This involves collaborating with cross-functional teams, ensuring alignment with organizational goals, and reporting progress to stakeholders• Driving the development and enhancement of customer satisfaction strategies through the analysis of feedback and implementation of targeted improvements. This involves establishing metrics for measuring satisfaction, identifying areas for growth, and ensuring that initiatives align with organizational goals. Show less

Chur, Kanton Graubünden, Schweiz

Office Management• Administrational management for imprisonment• Human ressources administration

7012 Felsberg

Administrational support for the following departments:• Accountant• Building Authorities• Tax Office Department• Citizen’s Registry Office

Dipl. Betriebswirtschafterin Hf

Kauffrau Erweiterte Grundausbildung