Consulting practice that provides a diversified portfolio of services primarily focused in strategy formation, execution and process improvement. Past clients include companies in higher education, nonprofit, IT and faith-based. Key Accomplishments • Achieved $5 million dollar savings via streamlining business practices, negotiating vendor contracts & implementing operational efficiencies. (Howard University) • Created processes and procedures that resulted in effective and consistent use, increased data accuracy, reduction in payroll errors and streamlined back-end operations for a Time Management System.• Developed and executed an order fulfillment process that reduced workload hours by 20% • Facilitated and implemented the Change Management Process. Resulted in the functioning of the business unit to that of a high reliability organization.• Performed data and gap analysis using predictive analytics. Resulted in automation of manual systems and procedures. • Implemented innovative tools to communicate with team members, clients & C-level (CEOs, COOs, CIOSs) sponsors.

Information Technology consulting firm that provides technical development and support to the federal government industry. Valued member of the executive team with a direct report to the CEO. Directly responsible for Human Resources, Operations and Technology. Managed the professional development of 4 senior level direct reports and financial control in excess of $10M. Key Accomplishments• Collaborated and drove overall strategic leadership and vision for the organization. • Accountable for the effectiveness of HR, Operations, Technology, Facility and Recruiting departments.• Distinguished company presence in the market by building strong teams to ensure the successful development and implementation of client deliverables.• Co-designed with CFO the building of comprehensive financial models to determine project P&L, tracking of burn rate, and employee bonus and merit increases

Reported directly to the CEO, provided guidance and technical direction to 15,000 IT professionals in the US, UK and Canada. Charged with determining the strategic and tactical direction of the division and developing key operating capabilities and performance metrics. Managed the professional development of 14 direct reports. Managed an annual expense budget of $30MKey Accomplishments• Exemplified early leadership competencies that led to rapid advancement from Senior Technical Consultant to Director of Technical Consultants within 36 months to Vice President three years later.• Identified, implemented and supported information technology opportunities that profitably grew the consultant’s workforce from 30 to 15,000 consultants working on high growth projects around the globe. High growth projects ranged from $2M to $8M.• Designed, presented and evaluated programs for 15,000 systems analysts and office executives in 83 offices across the US, UK and Canada. This included a breakthrough Consultant Management Program (CMP) which produced a highly successful Balanced Scorecard to measure a consultant’s “best fit” profile and effectiveness. This was the first of its kind for the organization.• Developed metrics to evaluate the ROI on consultant’s billable hours and the financial impact of high growth/low growth projects. This resulted in a 35% reduction in department costs while increasing the value of services rendered.• Active member of the team that successfully merged two diametrically disparate entities merging successfully with combined assets of over $1 billion.

Provided guidance and technical direction to 5,000 technical consultants nationwide.Administered and managed the development of a “Balanced Scorecard” for the consultant management program, and defined the program’s concrete structure and measurements.Facilitated the migration of the technical consultant into the company’s business cycles.Created a formal training program for technical employees that consisted of on-line and instructor-led training. Directed the creation of a virtual support community that solidified the network of 5,000 consultants. This vehicle featured computer-based training, a bulletin board, company information, and email functions