I am an Acquisitions and Lease Operations Manager with over two decades of experience in residential and multi-family property management. Currently at Home Partners of America/Pathlight Property Management, I lead a fantastic team that processes around 3,400 applications each month for a portfolio of 29,000 homes. My focus is on streamlining operations, improving efficiency, and ensuring residents have a great experience.In my role, I oversee daily operations, drive performance metrics, and implement ongoing trainings to enhance team skills. I also handle escalations and ensure a smooth leasing process, which has helped us consistently achieve our targets. At Invitation Homes, I assisted in streamlining operations for over 80,000 homes, saving the company $1.3 million by reducing re-resident days.I am passionate about property management and excited to explore innovative solutions that make a real difference.