Results-driven project leader with 8+ years of experience leading cross-functional teams through the full project life cycle in the IT, commerce, and operations domains. I specialize in establishing clear goals, strategic thinking, and driving outsized business outcomes. My proven track record showcases my relentless pursuit of excellence and my ability to deliver qualitatively superior results.I thrive on engaging deeply with customers, understanding their needs, and collaborating with design, research, and product teams to build innovative solutions. With expertise in leading go-to-market activities and helping organizations embrace collaboration platforms at scale, I bring a comprehensive skill set to deliver impactful outcomes.My key skills include risk management, financial management, change management, strategic thinking, offshore and onshore team coordination, customer engagement, Agile principles, planning and execution, stakeholder management, and data analysis. Additionally, I am proficient in Jira, MS Office Suite, MS Teams, Google Suite, Adobe Suite, Visio, Planview AgilePlace, Miro, Zoom, Slack, SharePoint, Workboard, Azure, and Trello.As a Senior IT Delivery Manager at CarMax, I successfully orchestrated and scaled delivery of the ESB Modernization initiative, implemented standardized processes, frameworks, and methodologies to ensure consistent and high-quality delivery throughout the project lifecycle. I also championed the seamless transition of a modernized point of sale system to a cutting-edge cloud-based infrastructure, resulting in enhanced scalability, flexibility, and positioning the organization for future growth.During my tenure at CSL, as a Senior Business Operations Manager, I led a transformational pharmaceutical business program that increased plasma unit collections by 50% and reduced costs by 30% across multiple locations. I also oversaw a team of 8 FTEs, driving culture initiatives and managing a multi-million-dollar budget to achieve substantial cost reductions.I hold a Bachelor of Science in Social Science from Kansas State University. Furthermore, I am certified as a Quality Improvement Associate (ASQ-CQIA), a Scrum Master (CSM), and hold a Lean Six Sigma Green Belt from Villanova University.In addition to my professional pursuits, I enjoy activities such as Shark Tank, golfing, photography, and painting.