Carmen Broomes

Carmen Broomes Email and Phone Number

Over 20 years of experience in tech and ux, passionate about helping businesses grow @ Handshake
Carmen Broomes's Location
Austin, Texas Metropolitan Area, United States, United States
Carmen Broomes's Contact Details

Carmen Broomes personal email

Carmen Broomes phone numbers

About Carmen Broomes

Carmen Broomes is a Over 20 years of experience in tech and ux, passionate about helping businesses grow at Handshake. They possess expertise in user experience, user centered design, interaction design, user interface design, usability testing and 5 more skills. Colleagues describe them as "Carmen is one of the hardest working colleagues that I have ever had the pleasure to work with. She cares deeply not only about the work she does, but how it impacts customers' real lives. Her empathy carries through her research studies and extends to her team and stakeholders. She's also not afraid to lead and take big, complex challenges head-on. I'm grateful to have partnered with Carmen for over 2 years at Indeed. She has challenged me and made me a better UX practitioner and co-worker. Carmen is an amazing asset with so many skills and leadership qualities - I hope we have many more!", "Carmen is a powerhouse user experience practitioner. My team has leaned on her diverse skillset to help better understand the problem space, uncover new product and design opportunities, and improve UX across the employer experience. She is a strong communicator and an expert collaborator, armed with multiple potential strategies, able to juggle competing priorities all while acting as a leader and mentor in the research space. Carmen is well-respected by her peers and senior leadership; she adds value to any project. I look forward to partnering with her in the future!", and "Over the last two and a half years, I have collaborated with Carmen Broomes on many projects. I look to Carmen as an inspirational leader that accelerates positive change. In every interaction I have had with Carmen, she frequently showcases in-depth knowledge, new perspectives, and empathy to inform decisions on what is ultimately best for people using our product. When we aren't working on the same project, she always goes the extra mile to help out when needed because she genuinely cares about crafting the best experience. Carmen leads how we might get to the root of solving a problem through research. She has shined the light on alternative research methods to discover insights from people who use our product to produce the best findings. Her expertise in research methods has expanded the toolbox for the Product and UX team. When Carmen uncovers findings, she proactively guides the team to consider recommendations to resolve potential pain points in design ideation sessions. Her past design experience is a golden treasure that she has shown time again in our ideation sessions. Carmen leads with dedication, whether it is crafting a research roadmap, driving research, shedding light on findings, or guiding designs through insights. Finally, I am forever grateful to work with Carmen because she is kind, passionate, candid, and always looking to drive inclusivity within the team and the products we build."

Carmen Broomes's Current Company Details
Handshake

Handshake

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Over 20 years of experience in tech and ux, passionate about helping businesses grow
Carmen Broomes Work Experience Details
  • Handshake
    Head Of Ux Research
    Handshake Jul 2022 - Present
    San Francisco, California, Us
  • Handshake
    Lead User Experience Researcher
    Handshake Mar 2021 - Present
    San Francisco, California, Us
  • Black Ux Austin
    Co-Founder
    Black Ux Austin Feb 2020 - Present
    Austin, Texas, Us
  • Indeed.Com
    Senior Ux Researcher/Ux Research Manager
    Indeed.Com Apr 2018 - Mar 2021
    Austin, Texas, Us
  • Indeed.Com
    Ux Research
    Indeed.Com Apr 2017 - Mar 2021
    Austin, Texas, Us
  • Rackspace, The #1 Managed Cloud Company
    Senior User Experience Researcher/Designer
    Rackspace, The #1 Managed Cloud Company Feb 2013 - Apr 2017
    San Antonio, Texas, Us
    -Developed User Personas for the product organization-Led and developed an iterative lean UX weekly research program-Led participatory design research with internal and external employees-Conducted stakeholder alignment workshops-Led the design of the first phase of the company's internal ticketing user interface-Led the design of the first phase of the company's internal billing user interface-Used contextual inquiry to aid and assist with insights that were later used for user requirements-Conducted usability tests of the proposed designs-Used various research methodologies to gain insights and data for future user requirements-Assisted other internal departments with user interface best practices
  • Humana
    Lead Ux Designer
    Humana Jan 2012 - Feb 2013
    Louisville, Kentucky, Us
    -Led user experience design initiatives for Humana’s new mobile solutions-Assisted in leading Humana's responsive design strategy -Led Humana's design process and initiatives for their mobile app redesign-Led the website design for Humana's new healthy eating program-Assisted with Humana’s new online wellness design initiatives
  • Walgreens
    User Experience Contractor
    Walgreens Nov 2011 - Jan 2012
    Deerfield, Il, Us
    -Led the design of Walgreen's Take Care Clinic digital initiative-Delivered hi-fi prototypes for their iPad Take Care solution-Proposed and delivered a new usable solution for the quick refill kiosk
  • Whirlpool Corporation
    Senior User Experience Designer/ Strategic Interaction Designer
    Whirlpool Corporation Oct 2008 - Nov 2011
    Benton Harbor, Michigan, Us
    -Led the design and launch of two major products for Whirlpool -Delivered a five hundred page detailed product specification for a new laundry product-Collaborated to deliver the graphical interface requirements for new LCD laundry products-Led the global visual brand language strategy for fabric care -Led usability research in fabric care for two major Whirlpool products-Developed low-fi prototypes for fabric care usability testing-Led the haptics strategic direction for Whirlpool appliances
  • Motorola
    Design Lead/Senior User Interface Designer
    Motorola Nov 2004 - Oct 2008
    Chicago, Illinois, Us
    -Led a team of interaction designers-Defined roadmaps for future mobile products-Defined user-centered project plan for features and deliverables for a product-Designed the interaction for various mobile applications -Presented conceptualized design to external customers and carriers across the globe-Developed use case scenarios, personas, flows and requirements-Developed low and hi fidelity prototypes-Conducted and prepared user testing -Assisted with improving the strategic internal design process
  • Lucent Technologies
    Application Developer (Mts1)
    Lucent Technologies May 2000 - May 2003
    Espoo, Southern Finland, Fi
    Lucent GEM Fellow (Scholar)-Designed and developed multi-organizational website -Designed a website to assist with tracking workload and head count -Operated as client liaison between interfacing customer teams-Conducted campus-wide on-site interviews
  • Eds
    Summer Intern
    Eds Jun 1998 - Aug 1998
    EDS Vision of Success Scholar
  • Eds
    Summer Intern
    Eds Jun 1997 - Aug 1997
    EDS Vision of Success Scholar

Carmen Broomes Skills

User Experience User Centered Design Interaction Design User Interface Design Usability Testing Usability User Interface Information Architecture User Research Mobile Devices

Carmen Broomes Education Details

  • Michigan State University
    Michigan State University
    Haptics And Tangible User Interfaces)
  • Northwestern University
    Northwestern University
    Managing Product Design And Development
  • Florida Agricultural And Mechanical University
    Florida Agricultural And Mechanical University
    Computer Information Science

Frequently Asked Questions about Carmen Broomes

What company does Carmen Broomes work for?

Carmen Broomes works for Handshake

What is Carmen Broomes's role at the current company?

Carmen Broomes's current role is Over 20 years of experience in tech and ux, passionate about helping businesses grow.

What is Carmen Broomes's email address?

Carmen Broomes's email address is ca****@****hoo.com

What is Carmen Broomes's direct phone number?

Carmen Broomes's direct phone number is +131220*****

What schools did Carmen Broomes attend?

Carmen Broomes attended Michigan State University, Northwestern University, Florida Agricultural And Mechanical University.

What skills is Carmen Broomes known for?

Carmen Broomes has skills like User Experience, User Centered Design, Interaction Design, User Interface Design, Usability Testing, Usability, User Interface, Information Architecture, User Research, Mobile Devices.

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