Head Of Ux Research
Current
Jul 2022 - Present
AeroLeads people directory · profile
Carmen Broomes Email & Phone Number
Over 20 years of experience in tech and ux, passionate about helping businesses grow
at
Handshake
1 work email found
@joinhandshake.com
2 phones found area 312 and 210
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Over 20 years of experience in tech and ux, passionate about helping businesses grow
Location
Austin, Texas Metropolitan Area, United States
Who is Carmen Broomes? Overview
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Quick answer
Carmen Broomes is listed as Over 20 years of experience in tech and ux, passionate about helping businesses grow at Handshake, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at joinhandshake.com, phone signal with area code 312, 210, and a matched LinkedIn profile for Carmen Broomes.
Carmen Broomes previously worked as Head of UX Research at Handshake and Lead User Experience Researcher at Handshake. Carmen Broomes holds Ms, Computer Science (Project In Hci, Haptics And Tangible User Interfaces) from Michigan State University.
Company email context
Email format at Handshake
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{first}@joinhandshake.com
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Profile bio
About Carmen Broomes
Carmen Broomes is a Over 20 years of experience in tech and ux, passionate about helping businesses grow at Handshake. They possess expertise in user experience, user centered design, interaction design, user interface design, usability testing and 5 more skills. Colleagues describe them as "Carmen is one of the hardest working colleagues that I have ever had the pleasure to work with. She cares deeply not only about the work she does, but how it impacts customers' real lives. Her empathy carries through her research studies and extends to her team and stakeholders. She's also not afraid to lead and take big, complex challenges head-on. I'm grateful to have partnered with Carmen for over 2 years at Indeed. She has challenged me and made me a better UX practitioner and co-worker. Carmen is an amazing asset with so many skills and leadership qualities - I hope we have many more!", "Carmen is a powerhouse user experience practitioner. My team has leaned on her diverse skillset to help better understand the problem space, uncover new product and design opportunities, and improve UX across the employer experience. She is a strong communicator and an expert collaborator, armed with multiple potential strategies, able to juggle competing priorities all while acting as a leader and mentor in the research space. Carmen is well-respected by her peers and senior leadership; she adds value to any project. I look forward to partnering with her in the future!", and "Over the last two and a half years, I have collaborated with Carmen Broomes on many projects. I look to Carmen as an inspirational leader that accelerates positive change. In every interaction I have had with Carmen, she frequently showcases in-depth knowledge, new perspectives, and empathy to inform decisions on what is ultimately best for people using our product. When we aren't working on the same project, she always goes the extra mile to help out when needed because she genuinely cares about crafting the best experience. Carmen leads how we might get to the root of solving a problem through research. She has shined the light on alternative research methods to discover insights from people who use our product to produce the best findings. Her expertise in research methods has expanded the toolbox for the Product and UX team. When Carmen uncovers findings, she proactively guides the team to consider recommendations to resolve potential pain points in design ideation sessions. Her past design experience is a golden treasure that she has shown time again in our ideation sessions. Carmen leads with dedication, whether it is crafting a research roadmap, driving research, shedding light on findings, or guiding designs through insights. Finally, I am forever grateful to work with Carmen because she is kind, passionate, candid, and always looking to drive inclusivity within the team and the products we build."
Listed skills include User Experience, User Centered Design, Interaction Design, User Interface Design, and 6 others.
Current workplace
Carmen Broomes's current company
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13 roles
Carmen Broomes work experience
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Lead User Experience Researcher
Current
Mar 2021 - Present
Co-Founder
Current
Feb 2020 - Present
Senior Ux Researcher/Ux Research Manager
Apr 2018 - Mar 2021
Ux Research
Apr 2017 - Mar 2021
Senior User Experience Researcher/Designer
-Developed User Personas for the product organization-Led and developed an iterative lean UX weekly research program-Led participatory design research with internal and external employees-Conducted stakeholder alignment workshops-Led the design of the first phase of the company's internal ticketing user interface-Led the design of the first phase of the company's internal billing user interface-Used contextual inquiry to aid and assist with insights that were later used for user requirements-Conducted usability tests of the proposed designs-Used various research methodologies to gain insights and data for future user requirements-Assisted other internal departments with user interface best practices
Feb 2013 - Apr 2017
Lead Ux Designer
-Led user experience design initiatives for Humana’s new mobile solutions-Assisted in leading Humana's responsive design strategy -Led Humana's design process and initiatives for their mobile app redesign-Led the website design for Humana's new healthy eating program-Assisted with Humana’s new online wellness design initiatives
Jan 2012 - Feb 2013
User Experience Contractor
-Led the design of Walgreen's Take Care Clinic digital initiative-Delivered hi-fi prototypes for their iPad Take Care solution-Proposed and delivered a new usable solution for the quick refill kiosk
Nov 2011 - Jan 2012
Senior User Experience Designer/ Strategic Interaction Designer
-Led the design and launch of two major products for Whirlpool -Delivered a five hundred page detailed product specification for a new laundry product-Collaborated to deliver the graphical interface requirements for new LCD laundry products-Led the global visual brand language strategy for fabric care -Led usability research in fabric care for two major Whirlpool products-Developed low-fi prototypes for fabric care usability testing-Led the haptics strategic direction for Whirlpool appliances
Oct 2008 - Nov 2011
Design Lead/Senior User Interface Designer
-Led a team of interaction designers-Defined roadmaps for future mobile products-Defined user-centered project plan for features and deliverables for a product-Designed the interaction for various mobile applications -Presented conceptualized design to external customers and carriers across the globe-Developed use case scenarios, personas, flows and requirements-Developed low and hi fidelity prototypes-Conducted and prepared user testing -Assisted with improving the strategic internal design process
Nov 2004 - Oct 2008
Application Developer (Mts1)
Lucent GEM Fellow (Scholar)-Designed and developed multi-organizational website -Designed a website to assist with tracking workload and head count -Operated as client liaison between interfacing customer teams-Conducted campus-wide on-site interviews
May 2000 - May 2003
Summer Intern
Eds
EDS Vision of Success Scholar
Jun 1998 - Aug 1998
Summer Intern
Eds
EDS Vision of Success Scholar
Jun 1997 - Aug 1997
3 education records
Carmen Broomes education
Ms, Computer Science (Project In Hci, Haptics And Tangible User Interfaces)
Michigan State University
Certificate, Managing Product Design And Development
Northwestern University
Bs, Computer Information Science
Florida Agricultural And Mechanical University
FAQ
Frequently asked questions about Carmen Broomes
Quick answers generated from the profile data available on this page.
What company does Carmen Broomes work for?
Carmen Broomes works for Handshake.
What is Carmen Broomes's role at Handshake?
Carmen Broomes is listed as Over 20 years of experience in tech and ux, passionate about helping businesses grow at Handshake.
What is Carmen Broomes's email address?
AeroLeads has found 1 work email signal at @joinhandshake.com for Carmen Broomes at Handshake.
What is Carmen Broomes's phone number?
AeroLeads has found 2 phone signal(s) with area code 312, 210 for Carmen Broomes at Handshake.
Where is Carmen Broomes based?
Carmen Broomes is based in Austin, Texas Metropolitan Area, United States while working with Handshake.
What companies has Carmen Broomes worked for?
Carmen Broomes has worked for Handshake, Black Ux Austin, Indeed.Com, Rackspace, The #1 Managed Cloud Company, and Humana.
How can I contact Carmen Broomes?
You can use AeroLeads to view verified contact signals for Carmen Broomes at Handshake, including work email, phone, and LinkedIn data when available.
What schools did Carmen Broomes attend?
Carmen Broomes holds Ms, Computer Science (Project In Hci, Haptics And Tangible User Interfaces) from Michigan State University.
What skills is Carmen Broomes known for?
Carmen Broomes is listed with skills including User Experience, User Centered Design, Interaction Design, User Interface Design, Usability Testing, Usability, User Interface, and Information Architecture.
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