Carmen CortezProject Coordinator / Project Managercarmenmcortez1@yahoo.comIs your company lacking Clarity, Communication and Commitment to projects? If the answer is yes...Allow me to help you..Equipped with over 15 years experience as a Project Coordinator including: Software Life Cycle Development, Disaster Recovery, IT, Process Development & Re-Engineering, Coordinating Network Control Center, and Root Cause Analysis. Strongest attributes are well organized, project team leadership, and building lasting relationships.► Major Accomplishments:• Served as SPOC for region and Point of Contact for other regions on Disaster Recovery asset requests during disasters.• Developed and maintained numerous national standards for infrastructures, equipment typesand technologies including Lucent, Nortel, Microwave, PSAX, and UMTS.• Authored daily national operational processes and documentation to improve coordination betweenField and NOC groups, utilizing Visio to create and design flow charts of adopted processes.► Value Propositions:Known for my Problem Solving skills. Due to my analytical nature and ability to apply a strategic plan to projects and assignments, I am able to set direction, execute, and drive to completion. My adaptability and creative thinking approach is imperative to the execution of my projects.Passionate about Customer Advocacy and Service. Understanding the needs and wants of my stakeholders are paramount to my project leadership style. My proactive nature in communications, interpersonal skills, and rapport building has created trust and confidence in my abilities.I have always been the Go-To Person at all my companies. Due to my subject matter expertise and proactive trouble shooting skills, team members use me as a "Sounding Board". My approachable personality facilitates open dialogues and ability to evaluate alternatives and implement the right solution.