Carmen Robinson Email and Phone Number

• Obtained payoffs for mortgages and liens on title for final clearance, obtain mortgage and lien releases to clear title for clearance, obtain subordination agreements at clients request with a 97% accuracy.• Clear judgement, bankruptcy, and Patriot Act hits based on borrower/seller information provided by client and/or borrower/seller representation• Confirmed tax information provided by tax offices Verify vesting on title matches borrower and/or seller info as anticipated by client and borrowers and/or sellers• Reviewed title to ensure all curative issues are identified and resolved• Confirmed legal vesting and perform curative solutions as needed• Prepared title commitment package documentation based on customer-specific preferences• Attached additional documentation to title commitment package as necessary, including Plat maps and 24-month Chains of Title• Ordered search packages as needed for final clearance• Received and attaching taxes to files as needed to document curative resolution,• Reviewed commitment packages with an accuracy of 97%.• Performed subordinations as needed• Reviewed for Clear-to-Close status for final clearance• Performing additional curative work as needed, payoff judgements as needed for final clearance with 97% accuracy.• Reviewing second mortgages on titles as needed as needed for final clearance• Completing Deed s as needed perform curative as needed• Checking for city-level recording requirements as needed for final clearance• Anticipated customer needs and resolving customer escalations in a professional, efficient manner with an 97% accuracy.

• Maintained consistent communication with all parties involved in the curative effort, including the client, internal and external counsel, title companies, and closing attorneys.• Researched and resolved outstanding liens, judgments, taxes, and other title issues. Instructed and provided authorization to attorneys and closing offices to prepare necessary documents. Coordinated with clients for obtaining necessary information to resolve title curate matters.• Communicated and escalated title issues to management. Coordinated, maintained, and updated all necessary tasks and responsibilities associated with the closing process.• Promptly completed all required work functions, including task queue, updating, and follow-up. Proactively anticipated curative requirements and potential title issues. Performed detailed reviews of all documents associated with the curative process. Generated title reports for overview of progress and completion of all tasks associated with the curative effort on all outstanding files.• Demonstrated the ability to work under time sensitive deadlines. Input, updated, and kept concise notes in the company technology platform. Completed of all required reports and specifically assigned functions in an efficient and timely manner.• Communicated and interacted effectively with all levels of associates and management, the public, outside vendors, and investors.

Responsible for all clients prospecting for candidates through various sources scheduled and conduct pre screening phone calls interviews and entered recruiter information in the tracking system.

Administrative Recruiter (Contract)Establishes and maintains methods of attracting applicants to the organization. Interviews and selects applicants for positions. Informs job candidates of duties, pay ranges, benefits, and career progression. Ensures all hiring practices are EEO and AA compliant. Conducted daily Power Point Orientations, Payroll AIM reports, and processed Unemployment and Workers Comp. Responsible for handling phone calls, checking voicemails, processing criminal backgrounds, drug screens and I-9 E-verify verification. Conducting applicant interviews. Scheduling temporary employees on shift work times.

To process loan closing files so they get shipped to investors and get funded in a timely manner. Essential Duties and Responsibilities included but we not limited to. Verify and examine information and accuracy of loan application and closing documents. Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. Answered questions and advised customers regarding loans and transactions. Contact customers via email, telephone, or in person concerning acceptance or rejection of applications.

Quality Control/Audited Mortgage files/Curative Coordinator/Acquisition & Equity/DeedRecordings/Cancellation Invoices/Updated Title Review. Work behind the scene for the SRS Team & National Relocation Coordinator. Assisted in all positions for all local offices. Title Updates and I continue doing cancellation invoices for the NEI Team. Updated NEI Title Clearance Report daily and Title Updates Report. Audited mortgage files; prepared acquisition/equity forms. Searched real estate records, examine titles, or summarize pertinent legal or insurance documents or details for a variety of purposes. Compiled lists of mortgages, contracts, and other instruments pertaining to titles searching public and private records for law firms, real estate agencies, or title insurance companies.

Responsible for performing a variety of loan documentation duties on complex loan packages to ensure compliance with company policies and procedures of loan products. Function included: processing, closing and compliance for loan products; interpreting policies while analyzing applicant, property and documentation; ordering all required verification, documentation and subsequent follow-ups. Act as a liaison between lenders and legal department, loan administrative, collections.

Prepare tax papers for clients. Updated files communicated with IRS.; De clutter, categorizes, organize, rearrange, and clean homes and businesses. To simplify get rid of mess. Schedule daily and weekly, monthly appointments.

Prepared Mortgage Deed of Trust, Deeds,m Power of Attorney for Recordings.Audited outstanding balances and resolved problems. Positive team player and authorized to sign.