Carmen Ferro Email & Phone Number

Miami, Florida, United States

Executed contract negotiations with 4 shopping center owners, resulting in reduced rental costs by 15% and improved lease terms; these changes projected to save the company $200k over the lease period.Facilitated alignment across sales, finance, marketing, and supply chain teams by implementing bi-weekly strategy sessions, resulting in a unified approach that improved project delivery timelines by 25% and increased team satisfaction scores.Orchestrated the hiring process for… Show more Executed contract negotiations with 4 shopping center owners, resulting in reduced rental costs by 15% and improved lease terms; these changes projected to save the company $200k over the lease period.Facilitated alignment across sales, finance, marketing, and supply chain teams by implementing bi-weekly strategy sessions, resulting in a unified approach that improved project delivery timelines by 25% and increased team satisfaction scores.Orchestrated the hiring process for store personnel, including sales associates and cashiers; implemented a structured onboarding program that reduced training time by 30% and enhanced team performance metrics.Established a systematic approach to receiving merchandise by training staff on best practices; enhanced process efficiency which resulted in an average receiving time reduction from 48 hours to 24 hours, improving overall operations.Orchestrated the redesign of product display areas in coordination with the Visual Retail Sales Manager , optimizing floor space usage by 30% and improving product accessibility, which contributed to a noticeable uptick in customer satisfaction ratings.Developed a unique set of KPIs tailored for the sales team, which streamlined tracking of performance metrics and resulted in the identification of top-selling products, driving a 25% increase in inventory turnover. Show less

Miami, Florida, United States

Developed a comprehensive checklist for evaluating potential store sites, streamlining the assessment process; implemented this tool across future site evaluations, improving decision-making speed by 20%.Coordinated efforts with brokers, national accounts, and distributors to establish a cohesive sales strategy; realigned objectives, enhancing communication and collaboration, leading to a 15% increase in quarterly sales revenue.Initiated quarterly sales workshops that educated… Show more Developed a comprehensive checklist for evaluating potential store sites, streamlining the assessment process; implemented this tool across future site evaluations, improving decision-making speed by 20%.Coordinated efforts with brokers, national accounts, and distributors to establish a cohesive sales strategy; realigned objectives, enhancing communication and collaboration, leading to a 15% increase in quarterly sales revenue.Initiated quarterly sales workshops that educated staff on emerging trends and customer engagement strategies; over 12 employees subsequently reported increased confidence in client interactions and negotiations.Conducted comprehensive stock audits with store management on a bi-weekly basis, leading to the identification of inventory discrepancies and reducing stock loss by 15% over a six-month period.Collaborated with cross-functional teams to redesign store signage, ensuring compliance with brand standards. Conducted comprehensive audits of existing store layouts and signage, aligning with brand standards.Initiated a competitive analysis to assess pricing strategies in the local market; leveraged findings to enhance store promotions, which attracted 200+ new loyalty program sign-ups within the first month of implementation. Show less

Miami, Florida, United States

Developed and maintained detailed network documentation, enabling quick troubleshooting and onboarding for new team members; this resource is now utilized by over 15 staff members, improving overall team knowledge sharing.

Miami, Florida, United States

Streamlined budget management processes, implementing a new expense tracking system that improved reporting accuracy and visibility to support accounting department.