Coordinated the integration of the Order-to-Cash end-to-end process within three Reader’s Digest European affiliates (France, Nordic & Benelux).-Documented core processes-Delivered training to key users on the company's bespoke CRM-Managed the testing phase of the new software implemented (test design, planning, performance monitoring and reporting)-Supported users from Spain, France, Benelux and Finland during the go-live-Led continuous improvement initiatives ensuring the global homogeneity of practices

Purchasing model reengineering of the highest Spanish retailer, supported with SAP MM system.Performed Project Management Office tasks: team coordination, progress monitoring and development of weekly reporting.