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Carmen Jackson Email & Phone Number
Strategy and Operations - People Ops
at
Clipboard Health
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Strategy and Operations - People Ops
Location
Lisbon Metropolitan Area, Portugal
Company size
Who is Carmen Jackson? Overview
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Quick answer
Carmen Jackson is listed as Strategy and Operations - People Ops at Clipboard Health, a with 2858 employees, based in Lisbon Metropolitan Area, Portugal. AeroLeads shows a matched LinkedIn profile for Carmen Jackson.
Carmen Jackson previously worked as Senior Customer Success Manager + Product Specialist at Brandbastion and Customer Success Manager at Brandbastion. Carmen Jackson holds Bachelor Of Commerce, Business/Commerce, General, 3.87 Gpa from Dalhousie University.
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Email format at Clipboard Health
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Clipboard Health
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Profile bio
About Carmen Jackson
Canadian based between Lisbon and Banff, Alberta. Passionate and results-oriented Senior Customer Success Manager with 3 years of expertise in SaaS and over 10 years of experience working directly with clients and partners across other industries. Demonstrated success in improving customer satisfaction, enhancing retention rates, and boosting revenue through relationship-building, strategic account management, and exceptional customer service. Skilled in fostering strong client relationships, implementing creative solutions, and guiding cross-functional teams to achieve results. Dedicated to assisting clients in reaching their business objectives and maximizing their software investment value.
Current workplace
Carmen Jackson's current company
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Clipboard Health
13 roles
Carmen Jackson work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager + Product Specialist
Current- Manage a portfolio of diverse SaaS clients, ensuring consistent engagement and satisfaction- Develop and execute strategic account plans to meet customer business goals and drive product adoption and growth- 100% successful contract renewal rate in FY2024, and 100% all-time successful trial/pilot conversion to customer rate- Skilled with client implementation and onboarding: leading our team with owning 32% all new client launches since joining the company, compared to an 11% average for other FTEs- Act as client product specialist and liaison, working directly with our product and engineering teams to prioritize client requests and strategize, plan, and launch new features- Heavily involved in the mentorship and coaching of new team members to help build their skills and knowledge of our product, processes, and best practices- Collaborate with sales, data analytics, product, engineering, linguistics, and operational teams to proactively solve customer needs and deliver seamless experiences- Utilize CRM and customer success platforms to analyze customer health scores, usage patterns, and identify at-risk accounts to proactively address potential churn- Skilled with key suite of tools including Slack, Hubspot, Salesforce, Jira, Figma, Excel, Google Sheets, Google Suite, Monday, OpenAI, and more.
Feb 2023 - Present
Customer Success Manager
Nov 2021 - Feb 2023
Founder
Oct 2020 - Nov 2022
Festival Coordinator - Events And Partnerships, Banff Centre Mountain Film And Book Festival
Jan 2017 - Nov 2020
Conference Coordinator
Feb 2015 - Jan 2017
Customer Success Specialist
Sep 2014 - Feb 2015
Sales Associate
Nov 2012 - Mar 2013
Junior Sales Manager
Hotel Blackfoot
Jun 2011 - Sep 2012
Operations Coordinator
May 2010 - Aug 2010
Financial Management Coordinator
Sep 2009 - Dec 2009
Events And Marketing Coordinator
Base Events
Jan 2009 - Apr 2009
Customer Service Representative
May 2008 - Aug 2008
Team & coworkers
Colleagues at Clipboard Health
Other employees you can reach at clipboardhealth.com. View company contacts for 2858 employees →
SL
Sara Lippett
Colleague at Clipboard HealthLakeland, Florida, United States
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AC
Anjali Chhatbar
Colleague at Clipboard HealthIndia
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MB
Mariama Balde
Colleague at Clipboard HealthBronx, New York, United States
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SH
Sandra Hrycenko
Colleague at Clipboard HealthAirdrie, Alberta, Canada
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CW
Catherine Went
Colleague at Clipboard HealthCosta Mesa, California, United States
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CP
Chelsea Passini
Colleague at Clipboard HealthSan Antonio, Texas, United States
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NS
Nadia Sabil
Colleague at Clipboard HealthMinneapolis, Minnesota, United States
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BM
Brionna Mcinnis
Colleague at Clipboard HealthWoodridge, Illinois, United States
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AR
Ariana Rankins
Colleague at Clipboard HealthBoston, Massachusetts, United States
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SS
Scotty Suhey
Colleague at Clipboard HealthGreater Chicago Area, United States
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Sara Lippett
Colleague at Clipboard HealthLakeland, Florida, United States
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AC
Anjali Chhatbar
Colleague at Clipboard HealthIndia
View →
MB
Mariama Balde
Colleague at Clipboard HealthBronx, New York, United States
View →
SH
Sandra Hrycenko
Colleague at Clipboard HealthAirdrie, Alberta, Canada
View →
CW
Catherine Went
Colleague at Clipboard HealthCosta Mesa, California, United States
View →
CP
Chelsea Passini
Colleague at Clipboard HealthSan Antonio, Texas, United States
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NS
Nadia Sabil
Colleague at Clipboard HealthMinneapolis, Minnesota, United States
View →
BM
Brionna Mcinnis
Colleague at Clipboard HealthWoodridge, Illinois, United States
View →
AR
Ariana Rankins
Colleague at Clipboard HealthBoston, Massachusetts, United States
View →
SS
Scotty Suhey
Colleague at Clipboard HealthGreater Chicago Area, United States
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2 education records
Carmen Jackson education
Bachelor Of Commerce, Business/Commerce, General, 3.87 Gpa
Hispanic Studies Program
FAQ
Frequently asked questions about Carmen Jackson
Quick answers generated from the profile data available on this page.
What company does Carmen Jackson work for?
Carmen Jackson works for Clipboard Health.
What is Carmen Jackson's role at Clipboard Health?
Carmen Jackson is listed as Strategy and Operations - People Ops at Clipboard Health.
Where is Carmen Jackson based?
Carmen Jackson is based in Lisbon Metropolitan Area, Portugal while working with Clipboard Health.
What companies has Carmen Jackson worked for?
Carmen Jackson has worked for Clipboard Health, Brandbastion, Frozen Palm Tree, Banff Centre, and The Banff Centre.
Who are Carmen Jackson's colleagues at Clipboard Health?
Carmen Jackson's colleagues at Clipboard Health include Sara Lippett, Anjali Chhatbar, Mariama Balde, Sandra Hrycenko, and Catherine Went.
How can I contact Carmen Jackson?
You can use AeroLeads to view verified contact signals for Carmen Jackson at Clipboard Health, including work email, phone, and LinkedIn data when available.
What schools did Carmen Jackson attend?
Carmen Jackson holds Bachelor Of Commerce, Business/Commerce, General, 3.87 Gpa from Dalhousie University.
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