Carmen P. Cruz

Carmen P. Cruz Email and Phone Number

Client Relations | Champion of People | Digital Content Strategy | Delivery Engagement Services @ Alight Solutions
lincolnshire, illinois, united states
Carmen P. Cruz's Location
Greater Milwaukee, United States
Carmen P. Cruz's Contact Details

Carmen P. Cruz work email

Carmen P. Cruz personal email

n/a
About Carmen P. Cruz

Client focused professional and creator of personalized digital experiences for consumers. Leader part of an industry-leading consultancy team, delivering innovative and communicating effective results as part of Alight Solutions Professional Services business group. Reputation for strategic account management, developed trusted relationships with cross functional teams, clients and organizational leaders. Skilled in client relationships, custom content/data, team leadership, internal analysis, and in development/documentation in technical requirements for web programming.

Carmen P. Cruz's Current Company Details
Alight Solutions

Alight Solutions

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Client Relations | Champion of People | Digital Content Strategy | Delivery Engagement Services
lincolnshire, illinois, united states
Website:
alight.com
Employees:
8619
Carmen P. Cruz Work Experience Details
  • Alight Solutions
    Delivery Engagement Services Hro Project Manager I
    Alight Solutions Feb 2023 - Present
    Greater Milwaukee Area
    Consulting Fortune 500 clients, including Allstate, Estée Lauder, HEB, PetSmart, Swire Coca-Cola USA, GE Appliances, Warner Brothers Discovery & PNC Financial on custom data and how best to communicate content in personalized data driven websitesCreator of client based content and specialized messagingLed 8+ clients through completion of requirements for configuration, internal testing, and client testing across company departments on a Quarterly Cycle resulting in 100% success… Show more Consulting Fortune 500 clients, including Allstate, Estée Lauder, HEB, PetSmart, Swire Coca-Cola USA, GE Appliances, Warner Brothers Discovery & PNC Financial on custom data and how best to communicate content in personalized data driven websitesCreator of client based content and specialized messagingLed 8+ clients through completion of requirements for configuration, internal testing, and client testing across company departments on a Quarterly Cycle resulting in 100% success rate for project deliverablesCreates requirements for monthly eNewsletters and client events/programming resulting in improved quality and effective communication campaignsAnalyzes and collects quarterly Google Analytic data (GA4) to provide clients with understanding of their website growthManagement in Digital Content, Custom Data File, User Experience and Resource Management Management in defining and monitoring project objectives, project scope, budgets, staffing resources and responsibilities in web development resulting in client satisfaction Defining technical resource requirements for efficiency buildsCreated personalized web experiences for 7 + Fortune 500 clientsLed and plans internal and external meetings Show less
  • Alight Solutions
    Consumer Experience Project Manager
    Alight Solutions Jul 2020 - Feb 2023
    Greater Milwaukee Area
    Experience in Digital Project Management and deliverable management in team settingsDefining & monitoring project objectives, scope, budget, roles and responsibilities in web content & data management for Fortune 500 clientsDefining resource requirements and determining resource availabilityManaging/Monitor performance of project delivery & build content for Total Rewards & Benefits ContentPlanning & organizing internal, external meetingsManaging… Show more Experience in Digital Project Management and deliverable management in team settingsDefining & monitoring project objectives, scope, budget, roles and responsibilities in web content & data management for Fortune 500 clientsDefining resource requirements and determining resource availabilityManaging/Monitor performance of project delivery & build content for Total Rewards & Benefits ContentPlanning & organizing internal, external meetingsManaging relationships between clients and leading weekly client callsDeveloping technical documentation standards for consistent efficient buildsConsulting clients about blend of unique benefits and how to best communicate them in personalized data driven websites Show less
  • Bachmann Construction Co. Inc
    Construction Marketing Intern/Project Management Assistant
    Bachmann Construction Co. Inc May 2019 - Aug 2019
    Madison, Wisconsin Area
    Coordinated and communicated with B2B & B2C clients and the design team to combine construction/architectural plans and design plansDeveloped relationships with subcontractors and maintained lists of subcontractors that perform quality work in accordance with construction proceduresUsed google analytics to track Facebook Page and Web pages to promote client engagementManaged and marketed 2019 Annual Clay Shootout Scholarship Fundraiser for youth in the trade industry
  • Madison Mallards Baseball Club
    Corporate Hospitality Suite Lead
    Madison Mallards Baseball Club May 2017 - Aug 2019
    Madison, Wisconsin, United States
    Oversaw coordination of corporate suite runners in food delivery to ballparkMarketing & Event Management Served upper clientele and provided customer satisfaction in the processMaintained suite cleanliness and prepared ballpark suites with food ballpark eventsCoordinated and executed set up of 5 to 17 different buffet stations and suite furniture arrangement for game days.
  • Morgan Stanley
    Marketing Intern
    Morgan Stanley Jun 2018 - Aug 2018
    Greater Milwaukee Area
    Under Corporate Retirement Director, Todd Barden, maintained relationships with clientsEstablished and maintained external communications calendar and managed scheduled assignmentsProvided marketing assistance to Behavioral Finance Summit & Department 2018

Carmen P. Cruz Education Details

Frequently Asked Questions about Carmen P. Cruz

What company does Carmen P. Cruz work for?

Carmen P. Cruz works for Alight Solutions

What is Carmen P. Cruz's role at the current company?

Carmen P. Cruz's current role is Client Relations | Champion of People | Digital Content Strategy | Delivery Engagement Services.

What is Carmen P. Cruz's email address?

Carmen P. Cruz's email address is ca****@****ght.com

What schools did Carmen P. Cruz attend?

Carmen P. Cruz attended Lake Forest College, Edgewood High School.

Who are Carmen P. Cruz's colleagues?

Carmen P. Cruz's colleagues are Alicja Adamek, Jamie Tinker, Ugo Ventrella, Amin Khorassani, Belkis Benitez Pupo, Audria Haynes, Desiree Farley.

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