Carmen Jones Email & Phone Number

Seattle, Wa, Us

• Led and developed a high-performing team of three direct reports (Sr. Communications Specialists and Sr. Event Manager) responsible for bringing Slalom’s unique culture and values to life by delivering complex, strategic, and impactful global internal and change management communications campaigns and events for stakeholder teams (Global People Team, Global Marketing, Information Security, Finance, Executive Programming, Inclusion, Diversity & Equity, Sustainability & Impact, and more). • Successfully led several high-profile, global strategic communications and marketing campaigns, such as monthly executive financial updates, monthly ID&E employee resource group celebrations, compliance trainings, benefits open enrollment, crisis & change management communications, and more.• Produced a comprehensive partnership communications campaign, highlighting Slalom’s top industry technology partnerships with Microsoft, Salesforce, Snowflake, and AWS.• Led Slalom’s “Thrive” global benefits brand development, aimed at increasing engagement, building culture and promoting underutilized benefits programs.• Developed an executive crisis response framework leader toolkit designed to prepare and coach executive leaders on crisis response. • Created and amplified clear and compelling written, recorded, and visual content across all internal communication channels, including email, intranet, scripts, webinars, employee engagement surveys, global All Hands/Town Halls, and more.• Provided strategic guidance and counsel to C-level executives and global stakeholders on business-critical events/crisis situations, nurturing relationships, and influencing business decisions. • Participated in a landmark $44mil RFP for Boston’s Department of Health, supporting the integration of health data systems into a single analytics dashboard.• Established clear, data-driven success metrics and feedback initiatives to evaluate the effectiveness of all internal communication campaigns.

San Francisco, California, Us

• Responsible for internal employee communications campaigns and deliverables for 16 clients (incl. Home Depot, Keurig/Dr. Pepper, Rocket Software, Syniverse) across various industries, including email campaigns, benefit guides, webinars, intranet content, newsletters, video, and PowerPoint presentations.• Created comprehensive employee benefits campaigns, which increased employee engagement and vendor utilization by 33%.• Developed compelling internal content for diverse audiences, including change management, Total Rewards, and Inclusion, Diversity & Equity.• Managed multiple client priorities in a deadline-driven, compliance-focused environment while leading meetings with senior executive stakeholders.

Charlotte, North Carolina, Us

Created and led strategic communications projects and change management/talent development content for enterprise technology.

• Led a team of six direct reports (Admissions staff, Social Media Manager, and PR Director) responsible for marketing and recruiting activities for prospective students pursuing higher education.• Expertly created and implemented digital marketing strategies to increase YOY enrollment by 20%, including search engine optimization (SEO), website analysis and development, audience targeting, and other digital strategies to achieve sales targets.• Successfully implemented wellness influencer strategies that increased sales and social engagements by 200%.• Established annual marketing plans, managed social media sites, and maintained advertising/promotional budget.• Oversaw the creation and delivery of print and online marketing collateral, including Marta, radio, billboards, and email.• Managed community events, conference participation, and event sponsorships to increase sales.

Woking, Surrey, Gb

Provided executive support, market analysis and strategic communications to the Senior VP, Investor Relations. Successfully assisted through the first point of contact with internal and external stakeholders, including C-Suite management, high-profile principal investors, analysts, financial media and members of the Board. Developed complex presentations, talking points, press releases, media scripts and annual reports. Organized and executed international investor conferences, financial results releases/webcasts, divisional seminars, CAGE/CAGNY conference participation and other high-profile C-Suite investor events across global time zones.

Atlanta, Georgia, Us

Created and managed a wide range of promotional events/sponsorships such as open houses, gallery exhibits, student orientations and summer high school workshops. Developed sales/marketing collateral and managed marketing campaigns. Created copy for the website, billboard/print ads, press releases and direct mail campaigns. Managed vendor/agency relationships and an annual marketing budget of +2 mil. Member of the Admissions Leadership Team and numerous cross-departmental committees. Represented college in the community and at industry/networking events. Responsible for hiring, training, and managing all admissions support staff (+12).

Bachelor Of Science, Psychology

Wine Spirits Education Trust Advanced Level 3 Award In Wine & Spirits, Wine Steward/Sommelier