Clover Care Home Care is dedicated to providing in home care services designed to enhance the quality of life for individuals and their families.

My role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population.

Perform detailed in-house review, bedside and/or phone interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program.  Review referrals for completeness and enter cases into the DECO database and update EPIC.  Answer phone calls from clients regarding status of Medicaid applications, the disability process, and assistance with… Show more Perform detailed in-house review, bedside and/or phone interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program.  Review referrals for completeness and enter cases into the DECO database and update EPIC.  Answer phone calls from clients regarding status of Medicaid applications, the disability process, and assistance with completing forms. Show less

• Conducted intakes and assessments of clients to determine home care needs.• Maintained client’s files in accordance with DHEC guidelines.• Counseled and educated clients and families of the services which may be necessary to maintain independent living with support.• Acted as a liaison between community agencies, service providers, family and clients.• Developed and implemented organizational policies and procedures for the agency.• Conducted and administered fiscal… Show more • Conducted intakes and assessments of clients to determine home care needs.• Maintained client’s files in accordance with DHEC guidelines.• Counseled and educated clients and families of the services which may be necessary to maintain independent living with support.• Acted as a liaison between community agencies, service providers, family and clients.• Developed and implemented organizational policies and procedures for the agency.• Conducted and administered fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.• Directed and conducted recruitment, hiring and training of personnel.• Developed instructional materials and conducted in-service and community-based educational programs.• Participated in outreach activities such as networking groups, health fairs and speaking engagements to groups.• Motivated, collaborated and inspired 50+ employees, scheduled work hours, resolved conflicts, and determined pay rates.• Processed invoices as services are rendered Show less

• Executed daily operations of local radio promotions.• Planned, prepared, and revised work schedules and duty assignments according to budget allotments, customer needs, problems, work-loads, and statistical forecasts.• Verified completeness and accuracy of subordinates' work, computations, and records.• Oversaw, coordinated, and performed activities associated with shipping, receiving, distribution, and transportation.• Responded to written and telephone requests for… Show more • Executed daily operations of local radio promotions.• Planned, prepared, and revised work schedules and duty assignments according to budget allotments, customer needs, problems, work-loads, and statistical forecasts.• Verified completeness and accuracy of subordinates' work, computations, and records.• Oversaw, coordinated, and performed activities associated with shipping, receiving, distribution, and transportation.• Responded to written and telephone requests for promotional product.• Computed figures, such as balances and totals. Show less

• Conferred with customer by phone and in person to receive orders for installation, turn-on, discontinuance, and change in service.• Completed contract forms, prepared change of address records, and issued discontinuance orders, using computer.• Solicited sale of new and additional utility services.• Resolved billing and service complaints and referred grievances to designated departments for investigation.• Determined charges for service requested and collected deposits.