Carmen Van Den Borne Email & Phone Number
Who is Carmen Van Den Borne? Overview
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Carmen Van Den Borne is listed as Lead Customer Experience and Complaints at ING, a with 69267 employees, based in The Randstad, Netherlands. AeroLeads shows a matched LinkedIn profile for Carmen Van Den Borne.
Carmen Van Den Borne previously worked as Lead Customer Experience & Complaints at Ing and CX Principal Affluent Clients at Abn Amro Bank N.V.. Carmen Van Den Borne holds Msc, Industrial Engineering - Innovation Management from Delft University Of Technology.
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About Carmen Van Den Borne
I am an energetic, creative person with a passion for innovations and a strong drive for results. My purpose in life is to create meaningful connections and experiences that resonate.My professional ambition is to lead the strategic creation of ‘new big things’ that will delight customers by bringing together and working with different people, departments and delivering that common goal.Specialties: CX, Growth Marketing, Behavioural Design, Project Management, Design Thinking, Product Development, Business Analysis, Customer lifecycle valueI’m interested in your story and always open to communication, so don’t hesitate to contact me!Carmen
Carmen Van Den Borne's current company
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Carmen Van Den Borne work experience
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Lead Customer Experience & Complaints
Current
Cx Principal Affluent Clients
Responsible for optimizing key journeys and developing propositions for affluent clients at ABN AMRO.
Product Owner Entrepreneurial Dream Team
Responsible for testing and development of new propositions beyond daily banking for entrepreneurs.
Marketing Strategy Consultant
Responsible for new proposition development and optimizing customer journeys of private banking clients.
Regional Market Manager Building Supply We
Responsible for the local translation of the global marketing strategy in W-Europe.My main achievements are:· Succeeded to embed the global market strategy in all countries · Carried out various market and customer analysis that led to key insights, which formed thebase for the operational marketing plans in the countries.· Harmonized and improved market KPIs, shared best practices leading to double digit growth and significant ROS improvement
Head Of Product Marketing & Communication
Responsible for the strategic marketing communication and product management activities of the Skiffy Brand which is part of Essentra Components. The main challenge is creating and translating strategic vision into operational marketing communication plans & establishing best business practices to deliver top and bottom line results.My main achievements are:• Succeeded to develop a comprehensive long term product strategy and roadmap • Increased the active customer lifetime value… Show more Responsible for the strategic marketing communication and product management activities of the Skiffy Brand which is part of Essentra Components. The main challenge is creating and translating strategic vision into operational marketing communication plans & establishing best business practices to deliver top and bottom line results.My main achievements are:• Succeeded to develop a comprehensive long term product strategy and roadmap • Increased the active customer lifetime value • Initiated complex cross-functional projects and introduced customer focused marketing planning and execution• Successfully managed and motivated a team of 4 marketing professionals to exceed company objectives Show less
Sr. Marketeer Safety, Security And Protection Benelux
Sr. Marketer for 3M Commercial Graphics for the Benelux region.My tasks and responsibilities include: developing, coordinating and executing, customized BTL marketing plans. The main challenge is to increase product awareness and develop sustainable relationships with main stakeholders.My main achievements are:• Launching several loyalty programs and marketing campaigns which have been replicated throughout Europe• Worked with the sales force to identify areas of unrealized… Show more Sr. Marketer for 3M Commercial Graphics for the Benelux region.My tasks and responsibilities include: developing, coordinating and executing, customized BTL marketing plans. The main challenge is to increase product awareness and develop sustainable relationships with main stakeholders.My main achievements are:• Launching several loyalty programs and marketing campaigns which have been replicated throughout Europe• Worked with the sales force to identify areas of unrealized sales potential in core market • Repositioned product range and developed competitive sales and communication tools to increase market penetration• Recognized for an innovative and effective approach to marketing (and identified as high potential) Show less
Marketeer Display & Graphics
Marketer for 3M Commercial Graphics for the Benelux region.3M is a global, diversified technology company serving customers and communities with innovative products and services. During this period I was responsible for all marketing activities for 3M commercial graphic products.
Business Consultant
Accenture is a global management consulting, technology services and outsourcing company. As a business consultant I carried out different project management roles in a wide range of industries:• Sales force effectiveness study for global marketing department, Solvay Pharmaceuticals, Weesp. • HRM business analysis as a preparation for ERP implementation, UMCU (University Hospital Utrecht)• Project Management of business process redesign for internet check-in, KLM Air France… Show more Accenture is a global management consulting, technology services and outsourcing company. As a business consultant I carried out different project management roles in a wide range of industries:• Sales force effectiveness study for global marketing department, Solvay Pharmaceuticals, Weesp. • HRM business analysis as a preparation for ERP implementation, UMCU (University Hospital Utrecht)• Project Management of business process redesign for internet check-in, KLM Air France, Schiphol-Rijk. • Technology Research, Traffic Measurement System for Pearle Europe. Show less
Colleagues at ING
Other employees you can reach at ing.com. View company contacts for 69267 employees →
Jenna Flowers
Colleague at IngAmsterdam, North Holland, Netherlands
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EA
Emrah Akça
Colleague at IngAksaray, Türkiye, Turkey
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MG
Michael Garcia
Colleague at IngMetro Manila, National Capital Region, Philippines
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TT
Taskın Taspınar
Colleague at IngTürkiye, Turkey
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CS
Catherine Santos
Colleague at IngTaguig, National Capital Region, Philippines
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MM
Monica M.
Colleague at IngGreater Madrid Metropolitan Area, Spain
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LB
Leon Boas
Colleague at IngGreater Groningen Area, Netherlands
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UC
Ugur Cepni
Colleague at IngNetherlands
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PK
Pia Kalinski
Colleague at IngFrankfurt, Hesse, Germany
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PW
Petra Weeda-Kuipers Cfp
Colleague at IngAmsterdam, North Holland, Netherlands
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Carmen Van Den Borne education
Frequently asked questions about Carmen Van Den Borne
Quick answers generated from the profile data available on this page.
What company does Carmen Van Den Borne work for?
Carmen Van Den Borne works for ING.
What is Carmen Van Den Borne's role at ING?
Carmen Van Den Borne is listed as Lead Customer Experience and Complaints at ING.
Where is Carmen Van Den Borne based?
Carmen Van Den Borne is based in The Randstad, Netherlands while working with ING.
What companies has Carmen Van Den Borne worked for?
Carmen Van Den Borne has worked for Ing, Abn Amro Bank N.V., Abn Amro Meespierson, Tesa Se, and Essentra Components.
Who are Carmen Van Den Borne's colleagues at ING?
Carmen Van Den Borne's colleagues at ING include Jenna Flowers, Emrah Akça, Michael Garcia, Taskın Taspınar, and Catherine Santos.
How can I contact Carmen Van Den Borne?
You can use AeroLeads to view verified contact signals for Carmen Van Den Borne at ING, including work email, phone, and LinkedIn data when available.
What schools did Carmen Van Den Borne attend?
Carmen Van Den Borne holds Msc, Industrial Engineering - Innovation Management from Delft University Of Technology.
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