Carmina Jaro Email and Phone Number
Senior Advisor for Applied AI Solutions, Customer-facing Product and Project Manager with 10+ years’ experience in managing international, complex, multi-year projects in US- and Swiss-based multinational companies in communication, banking, and FinTech industries. Recognized for the ability to collaborate with and integrate cross-functional, multidisciplinary teams to usher top-quality projects through the complete project life cycle. Proven track record of successful completion of projects with global key Clients for the US, EMEA, and APAC. Specialized in IT projects such as Chatbots, CRM automation, e-mail automation and classification, Speech Recognition, and Text to Speech.- Senior Advisor on AI Strategy, Adoption, Implementation and Applied Solutions- Product Manager for Conversational AI- Certified Project Manager seasoned in Waterfall and Agile methodologies- Automation and implementation of CRM systems and Banking and Insurance Industries- Drive complex Technology Development with Product Development and Sales Engineering - Excellent Team Leader in cross-functional and multicultural environments- Experience with NLP projects- Experience in RFPs and RFIs - Proven track record in building new client relationships and trust- Great problem-solving and analytical skills - Excellent verbal and written skills in German, English, and Spanish - Extensive experience in Corporate and Start-up working environments#Chatbots #ConversationalBanking #ML #AI #NLP #FinTech #WealthTech #Banking #FinancialServices #Automation #Digitization #CustomerCentricity #ConversationalPlatforms #VirtualAssistants #Innovation #ProjectManagement #Platforms #Workforce #Blockchain #Metaverse #NFTs
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Subject Matter Expert Online ServicesLuzerner KantonalbankLucerne, Switzerland -
Senior Advisor For Applied Ai SolutionsCarmina Jaro Advisory Jul 2024 - PresentZurich, Switzerland -
Product Manager Conversational AiRadicant Bank Oct 2021 - Jun 2024Zurich, Switzerland -
Head Of ProjectsChainwork Jan 2019 - Jul 2020Zurich, Switzerland -
Head Of Professional ServicesEnterprise Bot Jan 2018 - Jul 2018Zurich, Switzerland -
Senior Project Manager Banking & FintechKasisto, Inc. Mar 2017 - Jun 2017New York, United States -
Principal Client Service Project ManagerNuance Communications 2013 - 2016Zürich- Leading a group of 8 Project Managers- Leading customer projects for the US, European and Asian automotive industry- Managing the rollout and integration of speech-enabling technologies for high and premium infotainment systems- Identify and manage the change request process with the customer should scope or requirements change for an assigned project.- Build strong and long-lasting working relationships with customers- Lead and contribute to client project meetings- Assist in the estimate process by verifying requirements, determining estimated hours, collaborating on scope of work assumptions- Drive project timelines and budget to completion and within estimated scope -
Head Of Speech ProjectsNuance Communications 2011 - 2013Zürich Area, Switzerland- Leading a group of 8 Speech Project Managers- Managing of international projects to provide premium text-to-speech output solutions for clients in the automotive and mobile industries in 15+ languages- Master plan owner for multiple projects- Understand priorities and manage appropriately to ensure timely deliveries, responsiveness to customers, and quality of results. Consolidate and reconcile requirements from multiple sources- Work collaboratively and coordinate with project team members to troubleshoot and resolve schedule or process issues daily- Prepare reports and presentations within the team and for others in Nuance- See the big picture and take the initiative to find and fill gaps in our processes- Suggesting improvements and new areas to address to facilitate coordination and cooperation and to reduce error- Move team towards use of best practices and maximum automation- Validate customer requirements, manager project scope, timelines, hours, and assumptions
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Speech Project ManagerNuance Communications 2007 - 2011Zurich, Switzerland- Managing international projects to provide premium text-to-speech output solutions for clients in the automotive and mobile industries- Acting as a single point of contact for language specialists and speech projects and coordinating language specialist freelancers for speech projects- Revision and improvement of translations of customer specifications- Independently scheduling & monitoring the progress of work packages to meet deadlines- Testing and optimizing the quality of sound files and sound splices- Testing and assessing the quality of integrated speech systems- Providing training to language specialists
Carmina Jaro Education Details
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General Linguistics -
Linguistics -
Linguistics -
Schmidhauser & Partner AgManagement Strategy -
Kv Zurich Business SchoolProject Management
Frequently Asked Questions about Carmina Jaro
What company does Carmina Jaro work for?
Carmina Jaro works for Luzerner Kantonalbank
What is Carmina Jaro's role at the current company?
Carmina Jaro's current role is Subject Matter Expert Online Services.
What schools did Carmina Jaro attend?
Carmina Jaro attended Epfl, Universitat De Barcelona, Universität Zürich, University Of Bristol, Schmidhauser & Partner Ag, Kv Zurich Business School.
Who are Carmina Jaro's colleagues?
Carmina Jaro's colleagues are Marco Brütsch, Flavio Ciglia, Alex Lötscher, Angela Nichini-Müller, Sandra Eitel, Aurel Meyer, Melanie Rodrigues Dos Santos.
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carmina jaro sanchez
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