Carolina Cabral Email & Phone Number

San Diego, California, United States

Primary point of contact for customers for order Processing, inventory management, issue resolution, and product informationReceive and process customer orders accurately and efficiently, ensuring order details, specifications, and pricing are correctly entered•Track and monitor order progress from entry to shipment, responding to customer inquiries and resolving issues throughout the process•Manage customer inventory levels based on usage and forecasting•Maintain accurate and up-to-date records of customer orders, communications, and related documentation•Collaborate closely with sales, production, logistics, and finance teams to ensure alignment and timely order fulfillment

Maui County, Hawaii, United States

Responsible for store's daily operations, including outstanding Customer Focus, Revenue Performance as well as setting, monitoring, and driving sales goals. Strong emphasis on training and upskilling Existing and Newly Hired Associates on providing Customer First based Service and Selling Skills, Corporate Culture and Product Knowledge, and Brand alignment. While motivating Associates and other Team Members, high levels of attention is put into nurturing an enjoyable and exciting work environment for everyone.

Maui County, Hawaii, United States

• Assist in developing and implementing strategies to drive sales and key performance indicators• Assist in recruiting and training a team of support managers and client experience focused associates• Foster a work environment focused on teamwork and productivity• Train and coach team to meet and/or adhere to client service standards and company policies and procedures• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business• Implement product and visual merchandising directives and techniques to maximize space and drive sales• Manage inventory control procedures including product receipt, transfers and returns• Manage and maintain store cleanliness and organization, including front of house and stock space

Maui County, Hawaii, United States

Ensure proper understanding and constant execution of allclienteling activities, delivering proper implementation andconsistency of approach while supervising and promoting thecorrect use of all clienteling tools in store.

Hawaiian Islands

Consistently driving financial success and positively impacting the store performance through improvement of measurable statistics. Able to develop a Team atmosphere while coalescing ideas from different personality types and backgrounds into a unifying message and strategy. Adept at managing competing priorities, setting realistic timelines, and maintaining commitments. Strong planning skills while being flexible enough to handle variances and adaptations while maintaining long term initiatives. Logical thinker who utilizes appropriate methods to solve complex problems and challenges.

Hawaiian Islands

kate spade brand ambassador adept at communicating aesthetic, brand philosophy and lifestyle to the sales team and customer base. Passion for coaching employees to exceed sales goals with consistent communication, organization, and charismatic leadership. Successfully envisioned, planned, and executed multiple store initiatives to generate sales through customer outreach and events. Utilizing a strong sense of brand loyalty and excellent product knowledge, able to convey and educate team members ensuring a proper brand selling culture. While assuming the role of acting store manager in absence of a SM, able to balance floor supervision with store level operational tasks, including staff hiring, training, scheduling and payroll. Detailed planning and execution of all visual directives and floor sets to maintain store presentation and brand consistency. Consistently demonstrating excellence in sales growth, employee education, onboarding, and evangelization of the kate spade way of living colorfully.

Greater San Diego Area

Store opening and closing responsibilities, consistent out-performer achieving all of personal and store sales goals through utilization of strong selling skills, excelling in building and maintaining new/existing client relationships and has a strong, productive client book. Responsible for store banking, interpretation of visuals directive to provide a pleasant and motivating store environment, and proactively assist in all store operations.

Greater San Diego Area

Responsible for the appearance, intractability, and customer experience of SurfSection.com. Strong background in graphic design, photography, and multimedia content creation.

Greater San Diego Area

Top performing Product Sales and Style Specialist providing support/ training for new employee. Consistent performer with highest UPT and overall sales numbers leading the entire store every month. Responsible for Visuals, Customer Experience, and rapid advancement of store specific knowledge. Promoted to “Key Holder” position in a very short amount of time directly in charge of store opening, closing, and financial reconciliation.

Excellent record of positive customer experience, highest return customer percentage, and success in generation of new business. Direct support of key Management objectives and Key Account penetration. Multinational and Multi-lingual support of strategic new and long-term customer base.

Tijuana Area, Mexico

Direct payroll administration responsibilities for nearly 200 employees. Solely in charge of on-boarding of new hires and education of company policies procedures. Highly effective organization skills and implementation and management of confidential employee records.

Key contributor in all Human Resources activities including employee meeting coordination and scheduling. Established as the key point of contact for all employee personnel issues. Strong employee motivation generation through a variety of events for the organization.

Main point of contact for inbound customer interaction and coordination of information within to individual company departments and silos. Strong organizational skills and procedure development to manage information flow within the organization

Information distribution responsibilities for a large manufacturing organization and multi-departmental metrics reporting generation for key Management personal. Developed a series of tools that allowed for more effective visibility into company operations

Certified ISO 14000 Auditor with direct responsibility reporting of employee accident incidents, MSDS Information and documentation management, employee safety metrics reporting, and proper employee safety enforcement and auditing of departmental compliance

Tijuana Area, Mexico

Strong attention to detail involved in inventory management and company efficiency reporting and information distribution within the organization. Advanced use of Microsoft Office tools and strong presentation capabilities