Carolina Castañeda Del Río Email & Phone Number

Portland, Oregon, Us

• Started a coaching and consulting practice to support leaders and non-profit organizations committed to social justice, serving seven organizations (150 people) through state and providing DEI plans, work-life balance strategies, and communication training.

Portland, Oregon, Us

• Oversaw operations within a Latino Community Development organization that provides affordable housing, homeownership support, economic advancement, and educational opportunities, set to double affordable housing units by September 2022.• Supervised three department directors and two managers to support organizational structure, data management and reporting, human resources, policies and procedures, service integration, capacity assessment, and strategy; manage a $9M annual operating budget.• Managed diversity, equity, inclusion, and accessibility committee, safety committee, and policy committee. • Directed implementation of equitable practices such as bilingual premia, paid parental leave, and performance-based wage increases. • Guided department directors on strategic alignment of program activities, grant writing or review, program evaluation, and funding and capacity needs to ensure they meet goals.• Led strategic planning process based on impact evaluation, SWOT analysis, local/state reports, and client feedback.• Worked with philanthropy team to identify funding needs, review grant applications, and drive donor relations and fundraising events. • Hired data analyst to review reports and create client dashboard that tracks client demographics.• Provided staff training on DEIA and trauma-informed care, created a visa sponsorship program, led cultural audit and organizational DEI assessment, adopted Indigenous People’s Day as a paid holiday, and integrated DEI lens within policies.• Led organization’s shift to virtual operations and service delivery with zero layoffs during Covid, while delivering $1.9M to 1,581 individuals, households, and businesses in COVID-relief funds, resulting in $1.2M+ in grants and contracts to support this work.

Medford, Or, Us

• Oversaw development and execution of a wellness program to provide holistic healthcare services at a rural Federally-Qualified Health Center, targeting Latinx, undocumented, low-income people living with chronic pain and mild mental health conditions.• Created procedures and manuals related to shared medical visits, educational groups, enrollment, services, and data tracking.• Partnered with OSU Extension, ACCESS, a massage school, and private providers of healthcare-related services and coached teams on scalable models of shared medical visits and groups, serving 1,844 patients in 12,383 visits in over three years.• Created tracking and outcome measurement systems via Epic to monitor clients served, number of visits, type of services, number of visits per year, and number of returning clients to evaluate program and make strategic adjustments.• Strengthened program´s presence in community as a spokesperson at community fairs, meetings with coalitions and other community groups and through media – radio, TV, and press conferences.• Organized wellness subcommittees across locations to increase a culture of wellness.• Chaired Southern Oregon Health Equity Coalition to deliver training on implicit bias and DEI HR practices for non-profits.• Became a member of Jackson County Mental Health and Developmental Disabilities Advisory Committee, advocating for hiring of bilingual mental health professionals. • Served as a member of Health Equity Committee of Oregon Health Equity Board, providing guidance on creating a definition of “health equity’, and advising on implementation of policies.

Medford, Or, Us

• Provided health education, case management, crisis intervention, brief therapy, and referral to 830 patients (55% English-speaking and 42% Spanish-speaking) with diverse chronic physical and mental health conditions. • Participated in Hispanic local radio programs to raise awareness of mental health among Hispanic community. • Organized a multi-agency collaboration with 10+ mental health therapists, community health workers, teachers, and domestic violence advocates to provide better services and referrals.• Supported an annual conference to train health and education professionals, working with 100+ Hispanic children with disabilities and their families.

Ashland, Or, Us

• Revised and edited two research papers on underutilization of mental health services by Hispanic populations and theory of happiness.• Helped fundraise for scholarships and researched on best practices to maintain Board engagement and donor relationships. • Organized events for international students and UN club to raise awareness around Middle Eastern and Latin American cultures.

• Provided emotional counseling support, instruction in study skills, and vocational guidance to 150 high-school students.• Initiated Institute’s First Self-Development Conference for parents, teachers, and students, using collaborative and systemic approaches to provide facilitation and mediation among parents, teachers, students, and staff as needed.

• Offered family therapy and emotional support within an integrated model of care to an annual panel of 310 families of young children with disabilities, 94% of which lived in poverty or extreme poverty to improve parenting practices.• Conducted two research projects to inform work of medical care team: “Case study: Using a narrative approach to treat grief in a mother of a child with disabilities” and “Defining ´difficult patients´ through use of semantic networks technique.” • Initiated family system model of therapy to include siblings, grandparents, neighbors, and teachers in therapeutic process.• Presented at local, regional, and national conferences to support families and healthcare providers working with them.

Master’S Degree, Behavioral Sciences

Specialty, Family Therapy/Counseling

Bachelor'S Degree, Psychology