Carol A. E. Email & Phone Number

Cleveland, Oh, Us

* Planning and creating schedules for employees based on factors such as availability, skills, and workload requirements.* Communicating with management and employees to ensure schedules meet both operational needs and staff preferences.* Addressing scheduling conflicts, unexpected absences, and other issues that may arise, and finding suitable solutions to maintain productivity.* Utilizing scheduling software or tools to manage and organize employee schedules, and staying updated on relevant technology to improve efficiency.* Ensuring that scheduling practices comply with labor laws, regulations, and company policies regarding working hours, breaks, and other related factors.* Generating reports on staffing levels, overtime, and other relevant metrics to inform decision-making and identify areas for improvement.* Providing training and support to staff on scheduling procedures and systems, ensuring everyone understands their roles and responsibilities.* Providing support in ensuring that all hours reported by staff align with the scheduled hours.

New York, New York, Us

London, United Kingdom, Gb

• Full cycle recruiting for various positions in manufacturing and aerospace industry.• Full Cycle recruiting for administrative and financial positions.• Develop strategies with stakeholders in order to staff urgent open roles.• Set up meetings with hiring managers and stakeholders in order to create strategies for hiring.• Mange 20 open requisitions weekly. They were all critical hires. • Review approximately 110 applicants per day. Set up screenings and interviews, while dispositioning candidates that were not a fit. • Sourced applicants using LinkedIn, Indeed, ZipRecruiter, Monster and other job boards, as well as social media, and Boolean Search for passive candidates.

London, United Kingdom, Gb

London, United Kingdom, Gb

San Mateo, Ca, Us

• Provided exceptional customer support, resulting in a 98% satisfaction rate based on customer surveys.• Handled servicing for approximately 312 loans weekly, achieving the highest inbound call handling rate for the team.• Educated first-time callers on loan qualifications, leading to an 89% increase in approved loan applications.• Provided one-on-one assistance to clients on various financial matters, including online banking setup and debt reduction strategies.

Columbus, Ohio, Us

• Conducted over 450 contact interviews weekly to identify and notify close contacts of COVID-19 patients.• Offered accurate information to patients on quarantining, isolation, and cleaning protocols, ensuring an 86% compliance rate.• High volume of calls inbound and outbound conducted daily• Maintained detailed records of all interactions and communicated relevant information to the CDC

Seattle, Wa, Us

• Assisted customers with accounts receivable and payments, reducing delinquent accounts by 94%.• Maintained 97% accuracy in inventory management and generated business analytics reports for increased sales.• Handled high-volume call center operations, both inbound and outbound.• Maintained detailed records of all transactions and escalated issues when necessary

Seattle, Us

Assist costumers with accounts receivable and payments. Help track inventory. Assist costumers in creating accounts for large and small businesses solutions. Create and run business analytics reports for large and small companies.

Cleveland, Ohio, Us

Retention Specialist. Community outreach.

Bachelor Of Applied Science (Basc), Psychology

Associate Of Arts And Sciences (A.A.S.), Foreign Languages And Literatures, General

Bachelor Of Arts - Ba, Psychology