Carol Erdmann Email & Phone Number

Holbrook, New York

Formerly American Portfolios Financial ServicesLiaison for advisors regarding social media usage and setupProvide marketing services for advisors, including brochure development and website contentCreate and edit graphics for brochures and websitesAssist in the creation of the weekly advisor-facing newsletterMaintain and publish weekly internal communications newsletterStaff writer and Assistant Managing Editor of the biannual publication, FREE magazineInterview Subject Matter Experts and conduct research to write factually-accurate and compelling content for Biannual magazine and social media postings.Create daily content and maintain corporate social media across four platformsIncreased interactions and traffic to social media programs by 500% and retained our new followers by providing fresh content daily.Manage and maintain third party social media programs for compliance, surveillance, and contentProvide technical documentation for multiple internal departmentsDevelop Marketing Campaigns for Social Media to drive traffic to our Blog and Website.Researched, Vetted, Implemented, Communicated, and Migrated over 400 accounts for new compliance monitoring tool for social media for investment professionals.Liaison for Virtual Enterprises International, which includes coordinating volunteers for judging competitions and hosting and managing summer interns.Go-to problem solver for technical and general information inquiries from co-workers and investment professionals.Provide behind-the-scenes and on-air talent for Studio 454 productions.Employees Activity Committee Chair, formerly Creative Liaison

Deer Park, New York

Worked with product managers and subject matter experts to create new API documentation and UX design experience.Created common template for all manuals for the Digital COE department.Reviewed current SharePoint and created a more efficient organization and storage of documents.Designed and created API wiki websites for API products.Provided copy writing and editing to the department.

Create, update, and maintain product documentation, such as product briefs, data sheets, hardware/software manuals, white papers and application notes. Create and maintain company's social media. Create and maintain company styles and standards for documentation. Created and maintain website for MIL-STD-1553 Resources. Develop marketing collateral for new industry application briefs. Create annual calendar for customer distribution. Created and maintain new product catalog and corporate capabilities brochure. Manage the documentation development for product launches. Project manager for all documentation change requests for Marketing Communications Department. Designed and developed new corporate business cards with QR code, leading to specialized bio pages for our sales, marketing, and corporate staff members. Create and edit graphics. Provide copy and create initial layout for advertisements.Manage job flow for department and assign projects to other members of the team.Assist in the development in department budgets.Create and manage surveys for feedback for various tradeshows and marketing initiatives. Proficient in Adobe CS InDesign, Illustrator, and Photoshop. Proficient in Microsoft Word. Knowledgeable in Dreamweaver, Microsoft Excel, and PowerPoint.

Create, update, and maintain product documentation, such as product briefs, data sheets, hardware/software manuals, white papers and application notes.Create and maintain company's social media.Create and maintain company styles and standards for documentation.Created and maintain website for MIL-STD-1553 Resources.Develop marketing collateral for new industry application briefs.Create annual calendar for customer distribution.Created and maintain new product catalog and corporate capabilities brochure.Manage the documentation development for product launches.Project manager for all documentation change requests for Marketing Communications Department.Designed and developed new corporate business cards with QR code, leading to specialized bio pages for our sales, marketing, and corporate staff members.Create and edit graphics.Provide copy and create initial layout for advertisements.Proficient in Adobe CS InDesign, Illustrator, and Photoshop. Proficient in Microsoft Word. Knowledgable in Dreamweaver, Microsoft Excel, and PowerPoint.

Bohemia, Ny

Create, update, and maintain product documentation, such as product briefs, data sheets, hardware/software manuals, white papers and application notes.Manage job flow for department and assign projects to other members of the team.Manage the documentation development for product launches.

Wrote user manuals for equipment testing. Created styles and standards guide for testing manuals.

Edit and create computer software training student and teacher guides.Maintain files.Gather information for documents from trainers, smes, and software.FrameMaker software used to publish documents.

Greater New York City Area

Created 2004 Holiday Catalog. Maintained Spreadsheets. Assisted in editing website.