Carol Glover Email and Phone Number
Carol Glover work email
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Carol Glover personal email
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Research & UX leader with 20 years experience creating successful products. Breadth of experience across media, content and applications. Expertise in blending consumer focus, big data, user research, and business requirements across well known brands: Travel Channel, HGTV, Food Network, AOL, IBM. Skills include:Deep experience in economy of scale in design patterningFluent in application and content design, desktop and mobileComfortable in a variety of development methodologies, with experience adapting design process to integrate into existing product development methodologiesExperienced with multi disciplinary and geographically diverse teamsDeveloping and facilitating usability testing and eyetracking programsSkills: design research, usability testing, eyetracking, surveys, mixed methodology, design thinking, product design, information architecture, ui design, ux design, wireframing, storyboards, process flows, agile methodology.
Capital One
View- Website:
- capitalone.com
- Employees:
- 63917
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Sr Director, Design Research, Bank And Commercial And Premium CardCapital OneWashington, Dc, Us
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Sr Director, Design Research, Card & BankCapital One Mar 2021 - Present
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Director, Design ResearchCapital One Jul 2017 - Mar 2021Washington D.C. Metro AreaBuilding and leading a mixed methodology design research department supporting ~90 designers. Emphasis on forward research planning, insights generation, and research curriculum to teach research to designers.
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Director Of Ux, Travel ChannelScripps Networks Interactive May 2011 - Nov 2016Chevy Chase, MdEstablished UX design process for Travel Channel products. Consolidated Travel Channel web complexity, making it easier to manage. Provided company’s first proof of concept on global pattern design utilizing Food Network and HGTV design patterns to radically shorten a Travel Channel redesign schedule. Led TC’s mobile UX efforts. Assisted transorming software lifecycle methodology to Agile for TC.com. Worked with product & dev to enhance deliverable timeframes and increase design throughput. Experienced managing across desktop, mobile & apps.Led cross site UX strategy for search, video, and community across Travel Channel, HGTV, Food Network. Assisted Scripps Research in introducing eyetracking into the usability lab. Advised on international design standardization. -
Director, Product DesignAol Sep 2007 - May 2011Washington D.C. Metro AreaLed product design for the for AOL’s most profitable business unit, with over 100M unique visitors per month. Led search design strategy across all AOL’s properties, including site search, specialized search interfaces, and global properties, implementing learnings from the search unit to improve search experiences. Managed product design across an expansion of Local products, including Yellow Pages, When.com, Classifieds, Cityguide, City’s Best, and Mapquest next generation product concept.Created a design process to fully integrate user research from multi-variate testing, kpi tracking, usability, and ongoing competitive research. Managed planning for in house usability research, and created an eyetracking lab. -
Principal Ui DesignerAol Aug 2006 - Sep 2007Washington D.C. Metro AreaProduct Design direction across a variety of traditional and social search interfaces: Stickies, AOL Search with Fullview, Buddy Powered Search, Netscape Search. Responsible for Product Design and direction across global design projects used by multiple groups in AOL: tagging, user ratings and reviews, search best practices.
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Sr. Ui DesignerAol May 2005 - Aug 2006Washington D.C. Metro AreaDesigned a variety of client and search products including Desktop Search and Video Search. Contributed to tagging and user ratings and reviews projects. Prototyped a range of solutions for managing information within a small screen footprint
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Ui DesignerAol/Techlink Systems Jun 2004 - May 2005Washington D.C. Metro AreaDesigned a a global framework for consolidating AOL Settings, a range of editorially enhanced search results, and created style and process guides for both projects.
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Lead Ui DesignerCysive Software Jun 2002 - Mar 2004Washington D.C. Metro AreaDesigned, managed and documented user interfaces for administrative and programming tools. Introduced the usage of wireframing, personas, storyboards, rapid prototyping and GUI mockups to the company. Created a series of internal user tests for sample applications and tutorials.
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Ui DesignerEngenia Software May 2000 - Dec 2001Washington D.C. Metro AreaPrimary designer for customer contracts. Participated in all areas of the product lifecycle: gathered requirements and definition of products, managed and designed user interfaces, and designed and implemented survey testing to determine feature/function fit.
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Webmaster & Team Lead, Web Development TeamIbm 1995 - 2000Washington D.C. Metro AreaManaged several large IBM service and product web sites. Synthesized marketing requiremnets, HCI input, and technical specs into interface storyboards and product layouts. Prototyped and tested interfaces in Lotus Notes and Web environments. Usability tested interfaces in lab and informal settings.
Carol Glover Skills
Carol Glover Education Details
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Archaeology -
Anthropology
Frequently Asked Questions about Carol Glover
What company does Carol Glover work for?
Carol Glover works for Capital One
What is Carol Glover's role at the current company?
Carol Glover's current role is Sr Director, Design Research, Bank and Commercial and Premium Card.
What is Carol Glover's email address?
Carol Glover's email address is ca****@****hoo.com
What schools did Carol Glover attend?
Carol Glover attended Rutgers University, Rutgers University.
What skills is Carol Glover known for?
Carol Glover has skills like User Experience, User Interface Design, User Interface, Interaction Design, Usability, E Commerce, Web Analytics, Digital Strategy, Mobile Applications, Mobile Devices, Product Management, User Centered Design.
Who are Carol Glover's colleagues?
Carol Glover's colleagues are Reisa Bufford, Chontee Wood, Chelsae Damm, Jayaram Pepakayala, Ryan Rosenberg, Jacob Minock, Dawn Huffman.
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Carol Glover
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Carol Glover
Broker Associate At Salzman Real Estate Team, Engel & Völkers, & Turning Point Properties | Attorney At Law At Glover Real EstateLos Angeles Metropolitan Area8carolglover.com, gmail.com, chaselawmb.com, yahoo.com, yahoo.com, bellsouth.net, pipeline.com, salzmanteam.com3 +131054XXXXX
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