Oversee, direct and execute on the people functions of the company, including developing and managing HR processes and functions related to compensation and benefits, recruiting and retention, performance management, HRIS, and employee relations. Develop, implement, and refine human resources processes that support an employee-oriented, high performance culture. Lead and continuously improve the talent acquisition, development and retention strategy for the company. Develop practices and communication across the company to ensure that the people, policies, and actions reflect the values of the organization.

Responsible for the strategy and administration of a range of HR functions including but not limited to employee benefit programs, workers compensation, unemployment, immigration, employee relations, HR compliance, and Facility Security Officer (FSO) for the security program. Provided strategic direction to the Associate Human Resources team to align the HR program offerings with organizational and operational goals.Responsible for a broad range of HR functions including administration of employee benefit programs (medical, dental, disability, life, 401k, COBRA) immigration, workers compensation, unemployment and security clearances. Research and manage FLSA and HR compliance to meet local, state and federal regulations. Daily support for HR operations units including research and resolution of complex HR issues as they relate to legal and contract compliance. Develop and execute HR policy in areas of new business initiatives as needed. Provide insight into HR legal compliance as it relates to the MBO business model. Provide reporting related to key HR metrics. Provide front line service and oversight of all HR programs.

Led a team of four HR Representatives for a $30M workforce business unit. Clients include Fortune 100 financial services and real estate companies. Led new client co-employment and employee leasing account implementation including creation of implementation timeline, tracking progress, creating communications, executing satisfaction surveys. Support major account business development efforts by staffing exhibit booth at trade shows and client vendor fairs. Develop metrics to measure productivity of team, utilization of staff, effectiveness of training, and areas for improvement. Monitor and analyze ACD system. Research and choose new VOIP system. Design and implement new hire and ongoing training program. Conduct regular, on-going team training sessions on federal employment regulations.Employee Relations Specialist August 2005- June 2006Answer employee and client questions and/or resolve problems regarding any contract question, payroll need, and/or human resource aspect relating to the employee or client. Oversee benefits open enrollments by working with the Benefits Supervisor to review plans available, present to clients for acceptance, and notify employees of plan eligibility and open enrollment periods. Create and update new hire documents including confidentiality agreements, non-compete agreements, employee handbooks, and client specific policies. Monitor hiring requirements, pre-employment testing routines and performance appraisal processes to ensure consistency in procedures, accuracy, and adherence to all applicable state and federal laws.

Designed and implemented production schedule for generating, producing and distributing communications for over 3,000 clients and participants. Completed quarterly quality assurance testing on communications produced off site by external vendor. Analyzed and gathered data for Sarbanes-Oxley auditing. Enhanced and maintained technology and quality of client impact processes. Wrote proposals and performed cost analysis for system improvements, designed to increase work flow efficiencies. Worked with IT to develop, plan and test results of system upgrade. Trained end users on system upgrades. Led team to create and propose system designed to manage, reward, and encourage talent to drive business performance.401(k) Retirement Senior Specialist March 2003-March 2005Guided participants and clients on 401(k) plans, including enrollment, distributions, rollovers, loans and adoption agreements. Resolved discrepancies between sales field, client and operations to develop new and convert existing 401(k) plans. Represented operations on multi-unit project of creating an online real time status update interface for sales and operations. Processed data discrepancies between HRIS and payroll products.