Carol Bowen

Carol Bowen Email and Phone Number

Conflict Resolution Professional and Complaints Management Specialist @ The Conflict Management Academy
Australia
Carol Bowen's Location
Canberra, Australian Capital Territory, Australia, Australia
Carol Bowen's Contact Details

Carol Bowen personal email

n/a
About Carol Bowen

Carol is a devoted 'people person' who has a talent for assisting others to find creative solutions to their conflict challenges by helping them to define issues; explore strategies and take action. Carol believes that while prevention is better than cure, the solution to conflict lies in education. Carol is passionate about coaching & mentoring individuals and organisations in the prevention and early intervention of complaints and also how to deal with and manage conflict.Some highlights of Carol's career include:The delivery of Negotiation and Communication Skills (with an Interpreter) to Regional International and Local UN Military Experts on Mission annually 2007 - 2018 -Williamtown NSW, Canberra ACT and Jakarta Indonesia. The delivery of Negotiation and Communication Skills with an Interpreter to the Indonesian UN Military Observers in the Indonesian DF - Indonesian Peacekeeping Centre, Jakarta in 2011, Sentul Indonesia 2015 and 2017.The co delivery of a paper entitled: Negotiation without firearms, does our Defence Force need special skills? to the NZ and AU Transnational Crime Conference, in Oct 2011 - Melbourne Australia.Hosting speakers at KONGRES (LEADR conference) Brisbane, Australia in 2012Being a short term member of LEADR organising committee in 2011 for Sydney NMC 2012.Member NSW Chapter LEADR 2009/11Member QLD Chapter LEADR 2011/13 Chair QLD Chapter LEADR 2013Recipient of the Resolution Institute Practitioner Awards 2014 - Creative adaptation of Dispute Resolution to meet specific needs

Carol Bowen's Current Company Details
The Conflict Management Academy

The Conflict Management Academy

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Conflict Resolution Professional and Complaints Management Specialist
Australia
Website:
conflictmanagementacademy.com
Employees:
5
Carol Bowen Work Experience Details
  • The Conflict Management Academy
    Conflict Resolution Professional And Complaints Management Specialist
    The Conflict Management Academy
    Australia
    View
  • Carol Bowen Consulting
    Conflict Resolution Professional And Complaints Management Specialist
    Carol Bowen Consulting Apr 2023 - Present
    Canberra, Australian Capital Territory, Australia
    We provide all manner of conflict management for workplaces including: Conflict Analysis, Conflict Management and Leadership Coaching, Facilitative Mediation, Group Facilitation, Facilitated Conversations, Conflict Management Workshops (hybrid), Restorative Conversations (preparation and facilitation), Emotional Intelligence Testing (MSCEIT) and Coaching, and Complaint Handling and Management design and guidance.
  • Tafe Nsw
    Dispute Resolution Specialist
    Tafe Nsw Feb 2021 - Apr 2023
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  • Australian Defence Organisation
    Dispute Resolution And Conflict Management
    Australian Defence Organisation Jan 2007 - Feb 2021
    Brisbane, Australia
    The provision of conflict management advice and dispute resolution interventions to members of the Australian Defence Organisation. The provision of training in interest based negotiation and effective workplace communications.The provision of Conflict Resolution Workshops dealing with such things as Bullying; Difficult Conversations; & Dealing with or Managing Conflict at Work.Responsible for providing workshops training personnel as workplace ombuds; Responsibilities… Show more The provision of conflict management advice and dispute resolution interventions to members of the Australian Defence Organisation. The provision of training in interest based negotiation and effective workplace communications.The provision of Conflict Resolution Workshops dealing with such things as Bullying; Difficult Conversations; & Dealing with or Managing Conflict at Work.Responsible for providing workshops training personnel as workplace ombuds; Responsibilities of all levels of personnel in Complaints Handling.Accredited mediator to the AU National Standards (ADO & LEADR); CINERGY conflict coach; and Dept of Justice (QLD) trained and accredited Group Facilitator. Show less
  • Open Colleges
    Training And Assessor For Vet Qualifications Within Community Services Training Package.
    Open Colleges Oct 2013 - Feb 2018
    Training and assessment for certificate IV in MediationStakeholder consultation; andCourse improvements
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  • Department Of Defence Of Australia
    Australian Regular Army
    Department Of Defence Of Australia Jun 1982 - Jun 2007
    Australia And Abroad
    Led and managed all aspects of strategic HR including:marketing, recruitment,workforce planning, training and development, performance management,retention, andchange management.
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Carol Bowen Skills

Conflict Resolution Conflict Management Training Mediation Alternative Dispute Resolution Conflict Workshop Facilitation Dispute Resolution Leadership Development Conflict Analysis Management Coaching Government Policy Change Management Defence Human Resources Leadership Public Speaking Executive Coaching Organizational Development Training Delivery Negotiation Dispute Employee Training Army Military Employment Law Culture Change Personnel Management Conflict Prevention Workplace Solutions Interest Calculation Arbitration Operational Planning Emotional Intelligence Human Rights Governance Individual And Group Communication Skills Facilitators Investigation International Law Command Dispute Management Conflict Resolution Workshops Interest Based Negotiation Facilitative Mediation Advanced Conflict Coaching Private Investigations Facilitating Groups

Frequently Asked Questions about Carol Bowen

What company does Carol Bowen work for?

Carol Bowen works for The Conflict Management Academy

What is Carol Bowen's role at the current company?

Carol Bowen's current role is Conflict Resolution Professional and Complaints Management Specialist.

What is Carol Bowen's email address?

Carol Bowen's email address is ca****@****.edu.au

What skills is Carol Bowen known for?

Carol Bowen has skills like Conflict Resolution, Conflict Management, Training, Mediation, Alternative Dispute Resolution, Conflict, Workshop Facilitation, Dispute Resolution, Leadership Development, Conflict Analysis, Management, Coaching.

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