Carol Chatman Email and Phone Number

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.Comforts patients by anticipating patients' anxieties;… Show more Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.Ensures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial information. Show less

•Serves as departmental liaison between SOS and procurement.•Administrator of Print Limit Pro Software Systems (Pay for Print); to include account creation and maintenance, and troubleshooting.•Administrator of Google Apps for Educational Site for Students, Faculty, and Staff account creation, password maintenance, and troubleshooting.•Analyzes, troubleshoots, and resolves problems.•Responsible for the processing of nightly production jobs when night operator is on leave and as… Show more •Serves as departmental liaison between SOS and procurement.•Administrator of Print Limit Pro Software Systems (Pay for Print); to include account creation and maintenance, and troubleshooting.•Administrator of Google Apps for Educational Site for Students, Faculty, and Staff account creation, password maintenance, and troubleshooting.•Analyzes, troubleshoots, and resolves problems.•Responsible for the processing of nightly production jobs when night operator is on leave and as needed.•Assist with the printing, folding, and sealing, of AP, student refund, and payroll checks, W2’s, transcripts, letters, and special forms as needed.Administrator of AS400. Create accounts, software upgrades, monitor, identify and resolve application and operating system software problems. Notify and follow up with appropriate vendors until resolutions are made. Show less